Hertz

Raphael Abdulin 

on Google

a week ago

Rented a car from this company and took time-stamped photos of the existing damages before driving off. Upon return, I was charged nearly $500 for the same damages clearly visible in my photos. Despite multiple requests for reimbursement, I’ve been repeatedly declined by Joana T with responses like: “Kindly note that, following a thorough review by our damage specialist team, the charges remain as stated. We appreciate your understanding in this matter.” I plan to attach both their pre-rental photographic evidence (which the... read more

Nancy Cranwell 

on Google

2 weeks ago

Small depot 

mc sommerville 

on Google

a month ago

Great customer service from staff who were very helpful with information about the car rental. The hybrid Toyota Yaris Cross we rented was cleab, in good condition, and gave us good fuel economy and road reliability. We've rented from Hertz before and will stay with them. 

Harley Dickfos 

on Google

a month ago

Hired a car and returned with full tank of patrol and on time. Then charged me double my fee two days later with a number of made up charges including registration charges. These guys are frauds. I will be submitting a complaint with ACCC. 

Becca Halsall 

on Google

a month ago

I rented a car in January time. We were told we had to pay a £200 deposit which was refundable after the car was returned. We returned the car with no damage and were advised the deposit would be refunded. I’m still waiting on this money being refunded 4 months later. I’ve chased hertz who have now told me I will not get this money back due to ‘fees and taxes’. Would not recommend using this company and I’m hoping someone can get in touch with me to discuss this further. Thanks