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HERMÈS Dallas Highland Park Village Store
- Leather Goods
- Dallas, TX
About this business
Location details
21 Highland Park Village, Dallas, TX 75205, Dallas, TX, 75205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had a wonderful experience working with Bly. She was incredibly kind, patient, and attentive throughout my visit there. After I noticed an item another customer purchased, she took note of that and followed up with me. Bly went out of her way to make it happen seamlessly over the phone. Her attention to detail and genuine willingness to help made the experience stress-free and enjoyable. I appreciate her professionalism and thoughtfulness - exceptional service!
I found the best SA finally in Dallas after 10 years of shopping in Hermes …literally goes above and beyond…and he is so honest with me when I am shopping with his opinions which I love ..Zyan in this location, truly has turned my shopping experience in Hermes something that I look forward to now ….so thankful!! 🥰
I shop Hermes in New York and Honolulu as well as this store in Dallas. The other stores have excellent service. This store? No service at all. Even when someone is helping you, they are pre-occupied on their phone or seem anxious to be done with you. The absolute worst luxury experience you can get. Most times we walk into this location, nobody even acknowledges we are in the store.
Don’t ever buy shoes at this location of Hermes. I bought a $1500 pair of sneakers and wore them one time because they squeaked so loud they were embarrassing to wear. I took them back to ask them to replace them or repair them and they told me that there was nothing they could do about it except send it back to Paris to see if they could be fixed and that would take 6 to 9 months with no guarantee that they could be fixed. The manager (an asian woman who didn’t tell me her name) Was extremely rude to me. She never apologize... read more
Frequently asked questions about HERMÈS Dallas Highland Park Village Store
How is HERMÈS Dallas Highland Park Village Store rated?
HERMÈS Dallas Highland Park Village Store has a 4 star rating with 204 reviews.
When is HERMÈS Dallas Highland Park Village Store open?
HERMÈS Dallas Highland Park Village Store is closed now. It will open at 10:00 a.m.
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