Heritage Trace's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Heritage Trace

2.8

About this business

Location details

168 3 Heritage Way A, # A, Newport News, VA, 23602, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
2.8139 reviews
Select a rating
Casey L. Burbage's profile image
Casey L. Burbage 
5 years ago
Casey L. Burbage's profile image
Casey L. Burbage 
5 years ago

I dont know why we cant get a good manager in this office. Sharronda is just not at all a people person, very rude, talks over you before you finish a sentence and doesnt seem to care about anybody on this property. She obviously doesnt understand what any of have gone through with the past 3 managers. I've spoke to her on multiple accations and everytime it's just a BAD vibe and nasty attitude. Not at all a person that should be in customer service or this type of management. I HIGHLY miss Katrina!!! She was so caring and v... read more

Janice Rollins's profile image
Janice Rollins 
5 years ago

the manager, not willing to help ANYONE!!! 

LilMelvin Perry's profile image
LilMelvin Perry 
5 years ago

the property manager is rude and nasty. would not take my money order for rent after corporate advised her to and tried to make me pay twice. she's never in the office and when she is she makes it known she really has no intention on helping with any issue. ther maintenance supervisor and crew is the only plus but I'll be moving soon as my lease is up 

Antionette Rundy's profile image
Antionette Rundy 
recommend  Recommended
5 years ago

5/5 dj is a great supervisor , he is hardworking and dedicated ! 

Sharnelle Tisdale's profile image
Sharnelle Tisdale 
6 years ago

They don’t fix anything.. I am still waiting for stuff to be done in my apartment since October.. The rent is cheap and you get what you pay for cheap and maintenance 

Sandy Canton's profile image
Sandy Canton 
6 years ago

they don't fix nothing in your apartment it's a death trap the electrical is really bad going to be a fire 

Frequently asked questions about Heritage Trace

How is Heritage Trace rated?

Heritage Trace has a 2.8 star rating with 139 reviews. 

When is Heritage Trace open?

Heritage Trace is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com