This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Heritage On Main Street
- Restaurants
- Waynesboro, VA
About this business
One of the best restaurants on West Main Street, Heritage on Main Street offers delicious American fare. They have a special menu designed for the little ones. Their wine list is quite extensive and the bar menu features a good collection of craft beers. Their Taco Tuesdays are a big hit among patrons.
Location details
309 W Main St, Waynesboro, VA, 22980, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was in there for over 15 minutes and three waiters/ waitresses walked past us they acted like we wasn't even there and they never even took our drink order so we got up and left.
Business response:
Greg- Thank you so much for your feedback on your experience. We have shared this information with the staff that was on duty yesterday afternoon to continue to coach them to a place of humility, service and hospitality. Growing pains are the absolute worst; it means disappointing and inconveniencing our wonderful guests, and having to apologize for not meeting standards of service. It is overwhelmingly heartbreaking as we strive to get over this training and awareness hump with our staff. With each changing of the guard, as... read more
I ordered delivery tonight for me and my child and the food was DELICIOUS! The delivery driver was very polite. Will definitely be eating here more often!
Business response:
It's been a few weeks, Tamara, but we are so glad that you enjoyed your food. It's great that you and your child were able to take advantage of our delivery option and get the Heritage experience from the comfort of your own home. -The Heritage on Main Team
I ordered the shrimp pasta $16. The pasta was dry/bland only come with 6 shrimp. It’s suppose to come with a house salad, never did get my salad. I also ordered the heritage burger for $10 I believe which looked more like a slider. 2 bites the burger gone. Ordered six wings, they didn’t have the jalapeño wings but gave me spicy garlic, all the wings were under cooked basically raw. For the sides I had homemade fries that were over cooked in old grease and some onion rings. Overall I wish I could give them a negative-5. Over ... read more
Business response:
Sorry you din't enjoy your meal with us, Mela. We know the menu might not be for everyone, but we try to offer a variety of items. Adjustments can also always be made more to your like. Hope you will give us another chance in the future. -The Heritage on Main Team
Delicious dinner at Heritage tonight. Definitely coming back!
Business response:
We know it's been a few months, Adrienne, but thanks so much for having dinner with us. Come back soon! -The Heritage on Main Team
I think that the steak salad is just crazy good I've had it twice I'm happy to see a better quality of entertainment there when I go out on the weekends I like something a little Lively so we love it there the service has been excellent as well
Business response:
It's been a couple months, Debra, but wanted to let you know we agree with you -- the steak salad is one of our favorites ! Glad we could liven up your weekend! Stop in again soon! - The Heritage on Main Team
Great food, great beer, and great service as always!
Great Beer, Great Food, Great Service. Arrived at the end of a long drive, luckily these guys made us very welcome and they serve until late!
Middle of a weekday. Only 7 other patrons there. Two waitresses and manager on duty. We had to be asked to be waited on. Only one of our beverages was brought to table. Had to inquire again. We then 20 minutes later had to inquire if our order had been placed. I only had a salad and friend had a burger and coleslaw. Very disappointing.
Frequently asked questions about Heritage On Main Street
How is Heritage On Main Street rated?
Heritage On Main Street has a 4.2 star rating with 1,394 reviews.
When is Heritage On Main Street open?
Heritage On Main Street is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com