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Heritage Honda Towson Service Center

4.5

About this business

Message from Heritage Honda Towson Service Center If you would like to schedule a service appointment or have a question regarding your Honda recommended auto maintenance schedule, please contact our Honda service department or just simply fill out our 1-2-3 online service scheduling form and one of our Honda service specialist will contact you. Also, be sure to visit any time and check out our great new Honda auto repair service special & parts offers. More about Heritage Honda Towson Service Center Welcome to Heritage Hond... read more

Location details

725 York Rd, Towson, MD, 21204, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.5442 reviews
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Doreen's profile image
a year ago

Honda Service This Honda service location is great on customer service. They serviced our Honda Civic well within our expectations, and can be counted on to deliver what they say that will do. 

Cory's profile image
a year ago

F*&K Heritage and Mile One SuCK!!!! Im nowhere near rich, just had a kid, and was waiting on the second kid to come along so we needed a newer bigger car. Found an 2008 Jeep Patriot Limited,(please google the 08 vehicle for problems), .This crap car was used as a loaner/rental car for the dealerships, and had some serious issues. Under carriage looked as if it was drug along a huge sanding block, rust , corrosion and not to mention all of the issues that are manufacturer defects and no recalls. So now i'm stuck with a car th... read more

Kristen's profile image
a year ago

Had to have my car towed back after service I had a lot of maintenance done on my last Honda (a 1996 Civic) back in December 2007. This included installation of a new battery. After picking up the car, I drove it to a store and parked it. When I came back out the car wouldn't start. I had to have it towed back to the service center and it turns out that the battery wasn't hooked up correctly. Otherwise the work was acceptable. I would say that the customer service representatives were not very responsive however, several tim... read more

zebo's profile image
a year ago

Rip-off I will not take my car back and would NEVER recommend this dealer to anyone. I felt cheated and robbed when I saw the breakdown of invoice. Spoke with them over the phone to hear the work that needed to be done and got bottom line cost but didn't know line by line cost. Imagine my horror when I saw they charged $85 labor for an oil change, not including $38 parts for it. I don't expect or want a cheap/jiffy oil change but how about a FAIR price? The service person I spoke to was nice, but that's the only positive thi... read more

Krystina's profile image
a year ago

Excellent Service Heritage provided excellent service. They diagnosed the problem I was having with my car very easily and were able to fix the problem quicker than I thought. The waiting area was comfortable and before I knew it my car was ready to go. This was the easiest experience I have ever had repairing my car. I highly recommend. 

Amy's profile image
a year ago

The worst experience(s) I have ever had.. I was ripped off for the last time at Heritage Honda. I live in walking distance to the shop which is why I had always chosen their services. However, I have wasted thousands of dollars and my last visit will be the last visit. I was told that I needed various repairs which would total about $2100. Fortunately, I decided to get a second opinion and take my car up to a shop in Delaware that my friend recommended. I gave them the service notice and they confirmed that only 1 of the ite... read more

Cindy's profile image
a year ago

Awesome I had a wonderful experience at Heritage Honda. Everyone is friendly when I walk in and I actually don't feel pressure. The staff was professional. This was the first time I was buying a car and I was a bit nervous. I had spoken with Hal, my salesman, over the phone and he was ready when I got there. He really went above and beyond to make sure I had a car that I wanted and that I could afford (I am a teacher). I had my new car and was on my way to the beach within an hour. I would certainly buy another car there and... read more

john's profile image
a year ago

Heritage honda I made two purchases from this Honda store in 2001 (whe they were on York Rd. in Towson,, under a different company name) and 2007. In '01 I baught a Civic and it was a very good car. However, in '07, I baught a CRV and don't like it as much as the civic. Some, if not most car salespeople are con-artists who only care about making a buck and then they wipe their hands of you. As far as the service dept. in Parkville is concerned, I had a good experience with them when I lived in that area. I live in a differen... read more

toni's profile image
a year ago

Expensive unnecessary work I will never go back again. I went for an oil change and I ended up with several hundreds $ of unnecessary checking and nothing was wrong! They have an unique service mainteinance schedule which is not on the Honda service manual so that they do truly unnecessary expensive work 

Frequently asked questions about Heritage Honda Towson Service Center

How is Heritage Honda Towson Service Center rated?

Heritage Honda Towson Service Center has a 4.5 star rating with 442 reviews. 

When is Heritage Honda Towson Service Center open?

Heritage Honda Towson Service Center is closed now. It will open tomorrow at 8:00 a.m. 

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