Heritage Hall West

Ricardo Cora 

on Google

a month ago

Thank you to the CNA’s and Nurses that really took care of my mom while she was alive. But for the CNA’s I seen in the hallways on their phones , always with a face when you asked them to help my mom. I would say get a new job this field working with older people not for you. Also for hospice I wouldn’t recommend for anyone those pain meds are to strong just makes them more tired so when it’s time to feed them they won’t be awake to eat there food and sometimes my mom wasn’t in pain and they still gave her pain meds. Also to... read more

Donna Oday 

on Google

2 months ago

I enjoyed the activities, and some of the people that work there. Also the three gentlemen I went out for a cigarette with Bill, Juan, and Jesse I miss them also my favorite nurse Maggie. 

Justin Bielawa 

on Google

4 months ago

Negligent, care-free nursing staff. My mom has the misfortune of staying here and in the ~2 months or so, she's been given a TV with a remote that doesn't work, all while the TV displays random information on the sides like the TV was left in "Store Mode". We notified the nurses and doctors over a month ago and they assured us that the request has been put in to fix her TV. Today I found out that the TV is STILL having the same issues, despite the fact that we've brought it up several times and were assured that it would be ... read more

I Baerga 

on Google

5 months ago

Our family is incredibly grateful for the exceptional care our parents received during their respite stay. From the moment they arrived, the staff was welcoming, compassionate, and attentive. They treated our parents with dignity, patience, and genuine kindness, which gave us great peace of mind. The facility was clean, comfortable, and well maintained, and the nursing and support staff were always available to answer questions and provide updates. Our parents felt safe, respected, and truly cared for, and they even enjoyed ... read more