Heritage Hall North

Lori Grenier 

on Google

3 days ago

One of the worst places I have ever encountered. The nursing staff, in particular is rude, uncaring and LAZY. I had to do things for my loved one, such as removing his heart monitor, charging it changing the electrodes and reattaching to his body! I am not in the medical field. In 30 days, there was only 1 shower, because the family and his home nurse caretaker had to fight for it. They said things like, he was scheduled for Friday, then his day became Saturday and so on. We are short staffed. The aids had to be asked by PT ... read more

David LaMarche 

on Google

6 months ago

Not what is expected and you are made to eat what ever they give you, with little or no choices. I WANT TO GO HOME. In the last 24 hours, I found that supposed to care, don't care. The administrator of the facility does not back up his word. The nurse managers best was to lie to me. The only reason I was given for not getting my afternoon medication was a shift change. After that, I was to suffer in pain for 4-5 hours and can't control the pain because of a tumor in my brain stem. They need to start doing the right thing . 

David LaMarche 

on Google

6 months ago

Not what is expected and you are made to eat what ever they give you, with little or no choices. I WANT TO GO HOME.