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Heritage Hall East

4.4

About this business

Location details

464 Main St, Agawam, MA, 01001, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.469 reviews
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Sara Quigley's profile image
Sara Quigley 
a month ago

First, I want to acknowledge that many of the staff at Agawam East were kind and respectful to my mom. However, there were significant issues that make me regret moving her to this facility. Agawam East primarily serves memory care patients, and though my mom had no memory issues, we were told they were under Stern’s new management, and were now accepting non-memory care residents. After a bed became available, we decided to move her in early in June 2025. Soon after, my mom developed symptoms of a UTI: delirium, agitation, ... read more

Carolyn Scarnici's profile image
Carolyn Scarnici 
5 months ago

Excellent care for rehab. Nursing and staff are very attentive. I was here for a couple of weeks, unable to walk independently . With help of Rehab I was released in two weeks, able to walk independently. Staff are compassionate and very professional. 

Rommy Lipman's profile image
Rommy Lipman 
a year ago
Anonymous's profile image
Anonymous 
a year ago

Dad was a recent patient there and have to say extremely unhappy with care he got( If any). Staff was rude to him at all times he needed assistance. Thankfully he checked out. Cannot believe all the positive reviews I see about this facility. Of course some are over a year old or so. I hope the patients still there get to see loved ones more and hopefully can get better quality of care than my dad got. 

Matthew Young's profile image
Matthew Young 
a year ago

Dad was a recent patient there and have to say extremely unhappy with care he got( If any). Staff was rude to him at all times he needed assistance. Thankfully he checked out. Cannot believe all the positive reviews I see about this facility. Of course some are over a year old or so. I hope the patients still there get to see loved ones more and hopefully can get better quality of care than my dad got. 

Frequently asked questions about Heritage Hall East

How is Heritage Hall East rated?

Heritage Hall East has a 4.4 star rating with 69 reviews. 

When is Heritage Hall East open?

Heritage Hall East is closed now. It will open at 9:00 a.m. 

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