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Heritage Chrysler Dodge Jeep RAM Owings Mills

4.4

About this business

Heritage Chrysler Dodge Jeep RAM Owings Mills supports all your Chrysler, Dodge, Jeep & RAM needs. The health and safety of our staff, customers and community continues to be our top priority. Visit our website to shop and buy from over 2,000 new and pre-owned vehicles or to schedule your Chrysler, Dodge, Jeep & RAM service appointment. Check out our latest Chrysler, Dodge, Jeep & RAM lease and Chrysler, Dodge, Jeep & RAM service offers. Now offering home delivery. It’s Your Heritage! 

Location details

11212 Reisterstown Rd Suite A, Ste A, Owings Mills, MD, 21117, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
SunClosed
4.42,060 reviews
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Kisha A.'s profile image
Kisha A. 
a month ago

Review A Five-Star Experience at Heritage Chrysler Dodge Jeep Ram (MileOne)! Let me start by saying—WOW! My experience at Heritage Chrysler Dodge Jeep Ram (MileOne) was absolutely unforgettable. From the moment I walked in to the moment I drove away in my brand-new Jeep Wrangler, I was treated with the utmost care, professionalism, and efficiency. Unlike other dealerships where you’re stuck for hours negotiating back and forth, the team at Heritage made the process seamless and stress-free. They left no stone unturned, en... read more

Paris Daniels's profile image
Paris Daniels 
4 years ago

The buying process was horrible but they got it done for what I wanted eventually. Also seemingly unexperienced sales people. But That is okay , the car buying process can be like that . It's the service department for me . They are horrible with no bright side - the advisor I have been dealing with is arrogant , unfriendly , unpleasant and I just really dislike coming there for him alone. The manager was just like him , ever meet someone that thinks they are being nice but it's not the case - that's him - phony !!! It doesn... read more

Business response:

Paris, we are very disappointed to hear about your less than positive experience at Heritage Chrysler Dodge Jeep RAM Owings Mills. This is not our way of doing business at any of our Heritage stores, as we strive to meet then exceed the expectations of all of our customers. We sincerely apologize for any issues that occurred in our Service Department and appreciate you taking the time to speak with our Director of Operations, Chris Granholm, allowing us the opportunity to rectify the situation. As discussed, if you have any ... read more

Nick Totis's profile image
Nick Totis 
recommend  Recommended
4 years ago

Purchased a Pre-Owned Ram from this dealership last week. Kyle was extremely helpful and jumped through hoops to make sure all the vehicles I wanted to test drive were available for me. In the end, I would highly recommend Kyle and the rest of the Heritage team. Thanks again! 

Business response:

Hello Nick, thanks for your great review. Our team will be very happy to hear about your kind words! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! 

Reginald L Oberton Sr.'s profile image
Reginald L Oberton Sr. 
4 years ago

this place is ajokei tried to overcharge me for a oil change and fuel filters and tire rotation. $720 Thompson did it for $530. their excuse was they do deal with diesel engines yet they had 4 new ones sitting on their lot!stay aw8ay from these guys during this pandemic they're price gouging 

Uijdane St's profile image
Uijdane St 
recommend  Recommended
5 years ago

Amazing experience. Moe was very helpful, he was so patient with me and answered all my questions over the phone I recommend him 

Wafa Eh Tuzman's profile image
Wafa Eh Tuzman 
recommend  Recommended
5 years ago

They have great customer service .Moe answererd all my questions I had a great experience and I would recommend this dealership 

Jennifer Lynn Martin's profile image
Jennifer Lynn Martin 
recommend  Recommended
5 years ago

Everything. Honest pleasant staff 

Gary Leviton's profile image
Gary Leviton 
5 years ago

Do not lease a vehicle with them!!!! In the very fine print you pay a 500.00 penalty if you turn the car in before 90 days till your lease ends. So my Jeep will sit for the next 20 days. Today I learned that since I decided to purchase a non Chrysler product I will be charged 400.00 regardless of when I turn in the vehicle. Neither my sales person nor the finance manager pointed these out. Turning in the car early should only require the remaining lease payments. They deny you the right to purchase another vehicle. My reason... read more

Allison Weiner McFaul's profile image
Allison Weiner McFaul 
recommend  Recommended
5 years ago

Just bought a Jeep today! Tony and his team were awesome. What a nice car buying experience!! Thank you!! 

Frequently asked questions about Heritage Chrysler Dodge Jeep RAM Owings Mills

How is Heritage Chrysler Dodge Jeep RAM Owings Mills rated?

Heritage Chrysler Dodge Jeep RAM Owings Mills has a 4.4 star rating with 2,060 reviews. 

When is Heritage Chrysler Dodge Jeep RAM Owings Mills open?

Heritage Chrysler Dodge Jeep RAM Owings Mills is open now. It will close at 6:00 p.m.  

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