This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Heritage Apartments in Grandview
- Residential Leasing
- Columbus, OH
About this business
Specialties Heritage Apartments in Grandview is located between Upper Arlington and Grandview Heights, and boasts an impressive 30 different styles of studio, one, two, and three-bedroom apartment homes! Residents can enjoy the convenience of nearby expressways, the best restaurants, and shopping, as well as washer/dryer inside their apartment! We offer optional upgrades and features, which include fully renovated finishes, den/home office floor plan options, private entrances, and garages. Take advantage of our plethora of ... read more
Location details
1361 Presidential Dr, Columbus, OH, 43212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:30 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
DON’T RENT from this place! Very confusing move-in instructions. It took me a month to get my wifi to work. The office is a complete mess and never answers the phone to residents. My online portal will not work. I have had to leave vacations and work early to hand them a check. Save your time and go somewhere else
Business response:
Hello, Jake. Thank you for taking a moment to share your experience with our team here at Heritage Apartments in Grandview. We truly apologize for any confusion upon your move-in as this is not the type of experience we strive to provide to our residents. Please know that our team of leasing professionals are here to assist you every step of the way when it comes to getting settled. Our community Property Manager, Michael C., has been trying to get in touch with you to learn more about your experience and find out how we can... read more
DON’T RENT from this place! Very confusing move-in instructions. It took me a month to get my wifi to work. The office is a complete mess and never answers the phone to residents. My online portal will not work. I have had to leave vacations and work early to hand them a check. Save your time and go somewhere else. Here are some recent reviews from other tenants:
Business response:
Hello, Jake. Thank you for taking a moment to share your experience with our team here at Heritage Apartments in Grandview. We truly apologize for any confusion upon your move-in as this is not the type of experience we strive to provide to our residents. Please know that our team of leasing professionals are here to assist you every step of the way when it comes to getting settled. Our community Property Manager, Michael C., has been trying to get in touch with you to learn more about your experience and find out how we can... read more
Just moved in last week and the current answer is ABSOLUTELY NOT RECOMMENDING HERITAGE. We should not have had to pay a deposit and rent for what we received after signing. The apartment was dirty (pee stains on down stairs toilet - we have photo evidence of this all), the entire floor needed swept and mopped, debris throughout kitchen, paint stains on floor, the window leaked on the first rain, the ceiling leaked on the first rain, the AC unit does not work in a room upstairs (resulting in me having to stay elsewhere - I am... read more
Business response:
Hi, Emma. Thank you for taking the time to speak with our community Property Manager, Michael C., regarding your concerns. We deeply apologize for the inconveniences you've experienced, and we genuinely appreciate your patience while we resolve these issues for you. Rest assured, we're looking forward to providing you with an exceptional experience going forward. If at any time you need assistance, please don't hesitate to give us a call at (614) 486-5232 or email Michael directly at herpropmgr@villagegreen.com.
**PLEASE READ** Let’s see, where should I start? Should I start with the fact I moved in last July and didn’t get settled until November due to all the maintenance issues I had? (Never stopped having issues). Should I start with the AC breaking and it not getting replaced for a month? (see picture of old AC/furnace unit before I forced them to replace it with a new one, I was BREATHING that in my lungs!!) Or should I start with my bathroom and kitchen WALLS leaking and floodi...Continue Reading
Terrible apartment all together. I don’t live here, but my boyfriend does, and he’s been without internet for two weeks. Every day, they tell us it will be fixed that day and it has yet to be fixed. The worst part is that when I followed up with the leasing office to ask about when it would get fixed, the only person who seems to work there, Ashley, screamed at me. Also, I called 15 times with no answer, and when I got an answer, she yelled at me for ten minutes. Very unsatisfied.
Frequently asked questions about Heritage Apartments in Grandview
How is Heritage Apartments in Grandview rated?
Heritage Apartments in Grandview has a 3.2 star rating with 510 reviews.
When is Heritage Apartments in Grandview open?
Heritage Apartments in Grandview is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com