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Henkel Chrysler Jeep Dodge
- Automotive
- Springfield, MI
About this business
Location details
1275 W Dickman Rd, Springfield, MI, 49037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Aeromis, service advisor, who assisted me with my Fiat repair worked hard to ensure my Fiat was fixed properly by communicating my needs to the mechanic. They helped fix my daytime running light with a replacement part with corresponding wire. Now, my car is running properly now. Thank you!
It was time to replace my 2020 Jeep Grand Cherokee, so I stopped in at Homan/Ripon to see what they had to offer on their lot. Paul Trochinski/Sales Manager listened intently to what I was looking for, and I scheduled a time to meet with him a couple days later. Paul went OUT OF HIS way (on his day off), found a 2025 Jeep Grand Cherokee L at another dealership, and brought it back to Homan for me to test drive. It was EXACTLY what I was looking for. Paul was wonderful to work with. He was professional, knowledgeable, fri... read more
My wife bought a 2024 Jeep Alpine in August 2024. We went to file our taxes and did not get the tax credit for her EV Jeep. My wife has called serval times to get the proper paperwork from the dealership and has been given the run around. She has been sent to serval different departments and all she is told we don't do that. Amazing that a Dealership of their size and how they boast about customer service to really see that they are horrible and well below average on customer service. I would let everybody looking to buy a... read more
Worst service I ever got anywhere. I took my car in to have the transmission checked. Called to get status day 5. They said they were short mechanics. Called day 9. They said they were working on it. Called day 13. Could not get a person until went through sales office. Straight to voice mail otherwise. They were ignoring my calls. 13 days and car was not even looked at. Day 14, I took my car back. DO NOT GO HERE! Had my car for 14 days, nothing looked at and they do not communicate. Too bad I can't give no stars.
Purchased Jeep Grand Cherokee from Adams. Have had it serviced every 6,000 miles at Adams, which became Bayside several years ago. I recently was charged $1,150 for 60,000 mile service , which included 4WD service. Approximately 300 miles later Svs4WD light intermittently appeared. Jeep drove perfectly, but I brought it in to be checked. Was told it needed a new transfer case motor, which was on back order, and would cost $1,426 +labor. I was told I could use the car until part arrived. Unfortunately, when I picked up th... read more
Just wanted to thank Ryan for his awesome fast service. He was very knowledgeable and knew how to handle my car in no time. I will definitely be back for more services here. For once I don't feel like I'm getting ripped off like other places, thanks again Ryan for helping me.
While the salesman and finance manager were both courteous and professional during my visit, I was disappointed by the lack of transparency surrounding the vehicle I came to test drive. The listing on the dealership’s website showed the car with only 16 miles, but when I arrived, I learned it was actually a service loaner with over 3,000 miles on it. This critical detail was never disclosed beforehand. Additionally, I was surprised to find that the car had over $3,000 worth of accessories added—none of which were included i... read more
Will not answer phone rings 20 times still no answer. Call again same thing. Need shakeup there. Not like it used to be.
I would avoid this place at all costs. I have always had extremely long waits when I have come to get my oil changed, easily 1 or more hours. But recently, I have had more severe issues. Earlier this year, I had problems with my 2020 Jeep not starting. Luckily, I was able to get a ride to work that morning. So the following day, I took it in and was told that I needed to have my main battery replaced as a regular maintenance issue, but my auxiliary battery was "still good".I was also informed that my coolant lines need rep... read more
Frequently asked questions about Henkel Chrysler Jeep Dodge
How is Henkel Chrysler Jeep Dodge rated?
Henkel Chrysler Jeep Dodge has a 4.3 star rating with 963 reviews.
When is Henkel Chrysler Jeep Dodge open?
Henkel Chrysler Jeep Dodge is open now. It will close at 7:00 p.m.
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