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Hendrick Toyota Merriam
- Car Dealers
- Merriam, KS
About this business
Location details
9505 W 67th St, Merriam, KS, 66203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I was very disappointed with the alignment and tire rotation service. I noticed that the front left tire was moving to the rear. The issue is that I had never heard any noise from the front left before, but after the service at this dealership, I now hear a loud noise. When driving over 55 mph in my 2022 Toyota Camry Hybrid, it feels like I’m driving a motorcycle due to the vibration and sound although the service fees were taken high. Additionally, the staff at the concierge area were unprofessional. It was the worst custom... read more
I am very pleased with the exceptional service provided by my service advisor Chris Fitch. He is courteous, a good communicator and listener who ensures your concerns are addressed. He provides advice and suggestions on issues found during the vehicle inspection. I know that Chris will provide any customers with the same exceptional service that I received.
We purchased a used car yesterday, 6/30/25, which was a great experience. Everyone involved in our purchase process was very professional and extremely helpful. A huge shout out to our Sales Consultant, Derrick Harvey, for being so helpful and respectful to us from the start of the process and until we finalized our deal and pulled away from the dealership. Thanks Derrick! We pray that God blesses you as a sales consultant as your efforts blessed us yesterday.
Brought my Prius in due to "red triangle of death." I was near the dealership when the warning came up and they had an opening in the service department. The Service Writer was very courteous and told me they would take a look. About an hour later, he called me and said that, "the entire cooling system needed to be replaced." He then quoted me $2000 to do the work! When I asked why it was so much, he said the system has 2 "very difficult" pumps to replace and said they needed me to leave it overnight. When I got home, I c... read more
It has been a pleasure working with Marcus Avendano while purchasing my '25 Grand Highlander. I appreciate that he kept me advised when 2 new Grand Highlander Hybrids became available. Because of his keeping me in the loop I drove 50 miles to deal with him and make my purchase. I'm also thankful for his followup when it was discovered that I was missing the Owners Navigation & Multi-media Manual. He got a Manual ordered and emailed me a copy so that I might activate my Navigation system. Great follow-up. I'm glad that ... read more
Worst experience ever!!!!! Predatory sales practices for add-on products. Claimed GAP insurance and other add-on products were required in order to purchase the vehicle. GAP insurance and other add-on products cannot be required unless they are a term/condition of the loan contract. Toyota Motor Credit Corporation's loan contract contains no such language regarding add-on products. Salesmen rude and condescending. Be careful!!!!!
Anthony Moxley from the call center is astounding in working with customers. He assisted me in dealing with an issue and he handled it with such efficiency and professionalism. Thanks Anthony!
Today I called Darcars to see if I could get a maintenance appointment before I leave for New Jersey tomorrow. I spoke with Anthony Moxley, and he was such a big help. He was patient with me and was pleasant to talk to. He even went above and beyond to help me schedule an appointment at another location when there were no available appointments at his location. Thank you, Anthony!
I had a really good buying experience at Parks Toyota of DeLand. I purchased a 2025 RAV4. The first new car I have owned since 1971. At that time, I purchased a 1972 Chevrolet Vega for less than $3,000. My monthly payments were $87.67. So anything I purchase these days gives me sticker shock. That being said, Andrea Holloway was a breath of fresh air. She did not approach me with a fast talking sales pitch. If she had, I would have put up a brick wall. Instead, she gave me valuable information that I could use to make an inf... read more
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When is Hendrick Toyota Merriam open?
Hendrick Toyota Merriam is closed now. It will open tomorrow at 7:00 a.m.
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