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Hendrick Lexus Northlake - Charlotte, NC

4.9
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About this business

Hendrick Lexus Northlake is a new and used Lexus dealer serving the greater Charlotte area 

Location details

10830 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
Review Performance in the last  
6 months
4.96,429 reviews
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Guru8SDQJ's profile image
Guru8SDQJ 
4 years ago

Good follow up. 

Business response:

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Robert! Please don't hesitate to reach out if there's anything additional we can do for you. 

Ron's profile image
4 years ago

Hendrick Lexus Northlake is the best car dealership I have ever dealt with, bar none! Especially our salesman Naphtali (Nap) Williams! Nap was extremely knowledgeable and helpful during our purchasing process and went far beyond our expectations! 

Business response:

Thank you for taking the time to rate your recent experience with Nap and our team at Hendrick Lexus Northlake, Ron! We couldn't agree more with your kind words about Nap and are thrilled to hear he was able to assist you with finding the perfect vehicle. Congratulations and welcome to the Hendrick Lexus Northlake family! 

alsup's profile image
4 years ago

Very professional and easy to work with. 

Business response:

Alsup, thank you so much for your 5-Star rating of Hendrick Lexus Northlake! We are thrilled to hear our team provided you with such a positive experience and look forward to serving you again during your next visit. 

Travis's profile image
4 years ago

Wonderful customer service! 

Solveig's profile image
Solveig 
4 years ago

very responsive, got back with my right away! 

Business response:

Thank you for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We really appreciate your feedback! 

Anjeanette's profile image
Anjeanette 
4 years ago

Very attentive 

Business response:

Thank you for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership, Anjeanette! We really appreciate your feedback! 

GuruS2WH2's profile image
GuruS2WH2 
4 years ago

They would not come down on price, so I moved on in shopping for another car. Friendly to deal with, just would not move on price, so I went somewhere else. 

Karen's profile image
4 years ago

Excellent customer service. 

David's profile image
4 years ago

Respectful and professional 

Business response:

David, thank you for taking the time to rate your recent experience. At Hendrick Lexus Northlake we are always striving to provide superior service. If you have a moment, please email Brooke.Ballard@HendrickAuto.com. We'd love to hear how we could earn 5 Stars during your next visit! 

Frequently asked questions about Hendrick Lexus Northlake

How is Hendrick Lexus Northlake rated?

Hendrick Lexus Northlake has a 4.9 star rating with 6,429 reviews. 

When is Hendrick Lexus Northlake open?

Hendrick Lexus Northlake is closed now. It will open on Saturday at 9:00 a.m. 

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