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Hendrick Lexus Northlake is a new and used Lexus dealer serving the greater Charlotte area
10830 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 7:00 p.m. | |
Tue | 7:30 a.m. to 7:00 p.m. | |
Wed | 7:30 a.m. to 7:00 p.m. | |
Thu | 7:30 a.m. to 7:00 p.m. | |
Fri | 7:30 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
First of all I LOVE the Lexus Brand! Additionally, when you buy a Lexus from Hendrick Lexus of Northlake it sweetens the purchase. They treat you amazing! Our salesman Jay Miano was great. He was patient, knowledgeable and extremely friendly! No high pressure sales and not pushy. He wants you to get what you want for the best possible price! He and the Lexus Northlake team made the experience so much better!!! 100⭐️‘S for Hendrick Northlake and for Jay Miano! If you want a Lexus I strongly recommend!
Sal took care of me again and the technology department was awesome in keeping me updated with what my vehicle has to offer! Great Team at Lexus! Never disappointed when I come or go.
Very helpful in all departments!! Just had my car serviced and Lexus sent a video of them under the car checking things- which is impressive!!!!
Business response:
Thank you for your awesome recommendation of Hendrick Lexus Northlake, Janet! We are thrilled to hear you enjoyed our new service diagnosis video and look forward to passing along your positive feedback to our service team. Thank you for being part of our Hendrick Lexus Northlake family!
Customer service is optimal. The waiting area is clean and very customer friendly.
Business response:
Terry, thank you so much for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake. At Lexus, we aim for each visitor to feel like a guest in our home and are happy to hear you felt comfortable and welcomed!
Excellent and professional service.
Business response:
Thank you for your recommendation of Hendrick Lexus Northlake, David! Your feedback means the world to us. We look forward to serving you again during your next visit.
Josh Dewberry and the service department are phenomenal. Could’ve had a better experience.
Business response:
Thank you so much for taking the time to share about your experience with Josh and our team at Hendrick Lexus Northlake, Mary Lou! We look forward to serving you again during your next visit!
Very friendly. I like the fact I’ve had the same service advisor since you were located on independence. Eric Edwards has been very helpful, professional, and caring.
Always a positive experience with a friendly and capable staff.
Business response:
Carol, thank you so much for taking the time to share about our team at Hendrick Lexus Northlake. We really appreciate your positive feedback and look forward to serving you again during your next visit.
Josh Dewberry is the best. He stayed in contact with me from start to finish to make sure all that I asked for was completed. It's great to see someone take such pride in doing a great job. He is part of the reason we are a 2 Lexus family.
Business response:
Thank you for taking the time to share about your recent service visit with Josh and our team at Hendrick Lexus Northlake, Rusty! We are thrilled to hear Josh kept you up-to-date and informed throughout your service and truly appreciate your loyalty. Thank you for being part of our Hendrick Lexus Northlake family!
Hendrick Lexus Northlake has a 4.9 star rating with 6,429 reviews.
Hendrick Lexus Northlake is closed now. It will open on Saturday at 9:00 a.m.
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