Helzberg Diamonds

Brandon Ballard 

on Facebook

4 years ago

This location is by far the WORST of any I’ve ever been to and we’ve spent thousands of dollars with helzberg over the past few years at multiple different locations. My wife has gone in on multiple accounts to get an inspection so we can maintain an active status on our warranty and was told either they were too busy and didn’t have time for her or that they refuse to inspect it due to COVID regulations.. while I understand the COVID regulations, she was also informed “you… See more 

Amanda Stanley 

on Facebook

5 years ago

TJ, an employee at the Arlington store, literally THREW OUT three pairs of my diamond earrings when my husband brought our jewelry in for inspection (sending my husband home with three boxes from our other inspection jewelry, with one empty due to the missing earring sets), including two pairs that had sentimental value due to them being my wedding jewelry. I was willing to believe it was perhaps an "accident" until he (TJ) LIED about details of the video, after the case was open, stating that he reviewed it personally and w... read more

Amanda Stanley 

on Facebook

5 years ago

TJ, an employee at the Arlington store, literally THREW OUT three pairs of my diamond earrings when my husband brought our jewelry in for inspection (sending my husband home with three boxes from our other inspection jewelry, with one empty due to the missing earring sets), including two pairs that had sentimental value due to them being my wedding jewelry. I was willing to believe it was perhaps an "accident" until he (TJ) LIED about details of the video, after the case was … See more 

Trang M Trinh 

on Facebook

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5 years ago

5 Stars The absolute BEST customer service. Will never go to another place for our jewelry needs/ wants.Thank you Bevi ! 

Trang Trinh Nguyen 

on Facebook

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5 years ago

5 Stars ⭐️⭐️⭐️⭐️⭐️ The absolute BEST customer service. Will never go to another place for our jewelry needs/ wants. Thank you Bevi 😊! 

Denise Carriveau 

on Facebook

6 years ago

My husband bought me a ring on February 10. Was told it would take 4 weeks to special order the size. On March 9, I was told it was really 10 weeks. April 6 and haven’t heard a word. Called today- after 30 minutes on hold, was told now April 24, and should have understood that it was a special order. Would not have bought it if we were told more than 4 weeks. Guess they knew that. When I get another ring, after another 35 years of marriage, prob won’t buy it there. 

Chaslyn Hancock 

on Facebook

6 years ago

Got my fiance's ring here and mine came from here as well. We both had a great experience! The quality of there diamonds are great and we had a wonderful sales representative. She was very knowledgeable about diamonds and provided great customer service! 

Nalene Phan 

on Facebook

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6 years ago

Elma is the best ever! My fiancé bought my ring here and Elma gave him the best experience ever! We went in today and she helped us pick out my fiancé’s wedding band! She’s not pushy like other jewelry salesmen. She listens to what you like and she finds what she thinks is best fit. Thank you so much Elma!!!!!