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Helzberg Diamonds
- Jewelry Repair
- Independence, MO
About this business
Location details
18813 East 39th St S Space 2106, Space 2106, Independence, MO, 64057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedIt was a great buying experience, the customer service was fantastic!
Whatever you do NEVER purchase anything from this place! I bought a wedding band from them and I’ve had it rhodium plated several times in the past 2.5 years. Plus I used my moms diamonds to make a custom ring for my engagement ring (made by another company) to go inside their band…since Helzbergs saudered the rings together I’ve had nothing but issues. Well let’s just say I’ve lost 3 of my moms diamonds where are very sentimental and they replaced the 2 but now are refusing … See more
Spoke with Megan (store manager) about an error that was made. She was not helpful nor did she own their mistake. I definitely will not be shopping with them again.
RecommendedThe only place I shop. Love the staff and Tara is the best!
This location is by far the WORST of any I’ve ever been to and we’ve spent thousands of dollars with helzberg over the past few years at multiple different locations. My wife has gone in on multiple accounts to get an inspection so we can maintain an active status on our warranty and was told either they were too busy and didn’t have time for her or that they refuse to inspect it due to COVID regulations.. while I understand the COVID regulations, she was also informed “you… See more
RecommendedAutumn and Hope went above and beyond to help my husband and I. They took their time with us and worked to find exactly what we wanted at a price that fit our budget. After shopping at many places, Helzberg is where we found just what we were looking for. Thanks, ladies! You two are the best!
RecommendedWhen you go please check out Mrs Rita in the Fayetteville Cross Creek mall Great customer service
RecommendedI cannot say enough good things about this store, particularly Rosie. She helped my fiancé choose my engagement ring, she and Zoe helped us pick wedding bands and worked out a great promotion. When an error occurred due to no fault of their own, not only did Rosie do everything she could to rectify the situation, she went above and beyond by gifting me a necklace that I wore to my bridal shower this past weekend. The most excellent customer service and we will be customers here for life.
Purchased my halo engagement ring in 2014 at the mall of America helzberg location. I was informed at time of purchase that if I wanted to upgrade, it would need to be double the price of original ring. On March 2,2021 my husband calls this location to confirm that the upgrade process was still the same. He was told. Yes. If you bought it from this location, the upgrade is still as follows: double the price of old ring & it needs to be a real diamond and not a lab grown diam… See more
Frequently asked questions about Helzberg Diamonds
How is Helzberg Diamonds rated?
Helzberg Diamonds has a 4.6 star rating with 383 reviews.
When is Helzberg Diamonds open?
Helzberg Diamonds is closed now. It will open at 9:00 a.m.
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