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Shop Helzberg Diamonds' large selection of fine diamond jewelry, diamond engagement rings, wedding rings, three-stone jewelry, diamonds, colored gemstones and exclusive Helzberg Diamonds' designed jewelry in Independence, MO. Learn about buying diamonds, ring selection, gemstone jewelry and more using our online learning guide.
18813 East 39th St S Space 2106, Space 2106, Independence, MO, 64057, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I was lucky to have two individuals helping me find my perfect wedding ring set after being married for nine years. I am in AWE every time I look at my set and I am beyond thankful I got the both of you to give me the time and patience to help me. Thank you both SO much for going above and beyond for me. The band for the ring was the PERFECT match to make me feel like royalty
Found a beautiful wedding ring and had everything ready to go. We got approved for a credit line but unfortunately the man who helped us in the store lied to us about how much our monthly payment would be. So we ended up not getting it. Then when we said we were not going to make the purchase he got the manager and of course he still tried to get us to get the ring. We kindly declined, then the original representative came back and told us he was pissed off because the pamphlet said the wrong amount. We were very upset the h... read more
I will never purchase anything from this helzbergs and I highly suggest no one else does. The employee's at this location are extremely rude, unprofessional and selfish. I have had two terrible experiences with them. Long story short we did not receive our wedding band until after our wedding. The man that "handled" this situation was nothing short of a child. A man name how, not even the manager, called me and told me he was going to take care of this situation. This wa… See more
I will never purchase anything from this helzbergs and I highly suggest no one else does. The employee's at this location are extremely rude, unprofessional and selfish. I have had two terrible experiences with them. Long story short we did not receive our wedding band until after our wedding. The man that "handled" this situation was nothing short of a child. A man name how, not even the manager, called me and told me he was going to take care of this situation. This was the day before my wedding This man acted like he was ... read more
My daughter had an issue with her engagement ring. We went there yesterday evening. Rebecca in sales, and Kalen also in sales were very kind and helpful and worked with her for over two hours to rectify the situation! Joseph had my ring cleaned and brought us bottled water. The manager Troy worked with my daughter to get a great end result!! The district manager Josh even intervened and helped! Jewell and Rebecca in customer service were very sweet as well. What could have be… See more
My daughter had an issue with her engagement ring. We went there yesterday evening. Rebecca in sales, and Kalen also in sales were very kind and helpful and worked with her for over two hours to rectify the situation! Joseph had my ring cleaned and brought us bottled water. The manager Troy worked with my daughter to get a great end result!! The district manager Josh even intervened and helped! Jewell and Rebecca in customer service were very sweet as well. What could have been a stressful emotional situation was completely ... read more
My wife and I just had the greatest experience at the Independence Center location. We had a discrepancy on the warranty on my wife’s wedding ring, between what we were told when we bought it vs. what we heard when we took it in for the first inspection, so that was the reason for our visit. Troy and Brandy (the manager and assistant manager) were extremely busy with customers, but made us feel welcome the moment we walked in the store, as well as let us know that our problem was their problem. With a quick phone call to a h... read more
My wife and I just had the greatest experience at the Independence Center location. We had a discrepancy on the warranty on my wife’s wedding ring, between what we were told when we bought it vs. what we heard when we took it in for the first inspection, so that was the reason for our visit. Troy and Brandy (the manager and assistant manager) were extremely busy with customers, but made us feel welcome the moment we walked in the store, as well as let us know that our proble… See more
Helzberg Diamonds has a 4.6 star rating with 364 reviews.
Helzberg Diamonds is open now. It will close at 6:00 p.m.
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