Helzberg Diamonds's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Helzberg Diamonds

4.6

About this business

Shop Helzberg Diamonds' large selection of fine diamond jewelry, diamond engagement rings, wedding rings, three-stone jewelry, diamonds, colored gemstones and exclusive Helzberg Diamonds' designed jewelry in Independence, MO. Learn about buying diamonds, ring selection, gemstone jewelry and more using our online learning guide. 

Location details

18813 East 39th St S Space 2106, Space 2106, Independence, MO, 64057, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6364 reviews
Select a rating
Kelli Weigum's profile image
Kelli Weigum 
recommend  Recommended
2 years ago

I was lucky to have two individuals helping me find my perfect wedding ring set after being married for nine years. I am in AWE every time I look at my set and I am beyond thankful I got the both of you to give me the time and patience to help me. Thank you both SO much for going above and beyond for me. The band for the ring was the PERFECT match to make me feel like royalty  

Sarah Johnson's profile image
Sarah Johnson 
4 years ago

Found a beautiful wedding ring and had everything ready to go. We got approved for a credit line but unfortunately the man who helped us in the store lied to us about how much our monthly payment would be. So we ended up not getting it. Then when we said we were not going to make the purchase he got the manager and of course he still tried to get us to get the ring. We kindly declined, then the original representative came back and told us he was pissed off because the pamphlet said the wrong amount. We were very upset the h... read more

Bailey Noguez's profile image
Bailey Noguez 
6 years ago
Bailey Walz's profile image
Bailey Walz 
6 years ago

I will never purchase anything from this helzbergs and I highly suggest no one else does. The employee's at this location are extremely rude, unprofessional and selfish. I have had two terrible experiences with them. Long story short we did not receive our wedding band until after our wedding. The man that "handled" this situation was nothing short of a child. A man name how, not even the manager, called me and told me he was going to take care of this situation. This wa… See more 

Bailey Noguez's profile image
Bailey Noguez 
6 years ago

I will never purchase anything from this helzbergs and I highly suggest no one else does. The employee's at this location are extremely rude, unprofessional and selfish. I have had two terrible experiences with them. Long story short we did not receive our wedding band until after our wedding. The man that "handled" this situation was nothing short of a child. A man name how, not even the manager, called me and told me he was going to take care of this situation. This was the day before my wedding This man acted like he was ... read more

Cheryl Ellis's profile image
Cheryl Ellis 
recommend  Recommended
6 years ago

My daughter had an issue with her engagement ring. We went there yesterday evening. Rebecca in sales, and Kalen also in sales were very kind and helpful and worked with her for over two hours to rectify the situation! Joseph had my ring cleaned and brought us bottled water. The manager Troy worked with my daughter to get a great end result!! The district manager Josh even intervened and helped! Jewell and Rebecca in customer service were very sweet as well. What could have be… See more 

Cheryl Ellis's profile image
Cheryl Ellis 
6 years ago

My daughter had an issue with her engagement ring. We went there yesterday evening. Rebecca in sales, and Kalen also in sales were very kind and helpful and worked with her for over two hours to rectify the situation! Joseph had my ring cleaned and brought us bottled water. The manager Troy worked with my daughter to get a great end result!! The district manager Josh even intervened and helped! Jewell and Rebecca in customer service were very sweet as well. What could have been a stressful emotional situation was completely ... read more

Josh Drummond's profile image
Josh Drummond 
7 years ago

My wife and I just had the greatest experience at the Independence Center location. We had a discrepancy on the warranty on my wife’s wedding ring, between what we were told when we bought it vs. what we heard when we took it in for the first inspection, so that was the reason for our visit. Troy and Brandy (the manager and assistant manager) were extremely busy with customers, but made us feel welcome the moment we walked in the store, as well as let us know that our problem was their problem. With a quick phone call to a h... read more

Josh Drummond's profile image
Josh Drummond 
recommend  Recommended
7 years ago

My wife and I just had the greatest experience at the Independence Center location. We had a discrepancy on the warranty on my wife’s wedding ring, between what we were told when we bought it vs. what we heard when we took it in for the first inspection, so that was the reason for our visit. Troy and Brandy (the manager and assistant manager) were extremely busy with customers, but made us feel welcome the moment we walked in the store, as well as let us know that our proble… See more 

Frequently asked questions about Helzberg Diamonds

How is Helzberg Diamonds rated?

Helzberg Diamonds has a 4.6 star rating with 364 reviews. 

When is Helzberg Diamonds open?

Helzberg Diamonds is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com