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Helfrich Family Eye Care
- Belleville, IL
About this business
Location details
3917 Frank Scott Parkway West, Belleville, IL, 62223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
TBH, I don't usually write negative reviews. This time requires it, however. And I am being generous with the 3 stars. Everything was great in the office, the doc, the staff, etc. It's a beautiful place, state of the art everything, and the doctor took time to visit with me about the science of eyes because I am a geek like that. The problem came when I ordered my glasses from Zenni. I've used them for years and never had a problem, or if I did, they fixed it. They're amazing. Of course, optometrists want you to buy your gla... read more
Gorgeous office and all of the employees were so friendly. I had Dr Jacob Moore and he was excellent. He was sure to not rush me through the appointment and took the time to discuss any of my concerns. I would highly recommend this office for your eye needs.
I have been a patient of Dr Helfrich for about three years. I have received excellent, professional care. The office staff and Optician are great. I do not hesitate to recommend the practice.
I feel as though I was robbed there . I made my Aug 3 appointment in advance with all my insurance info given to them at that time . A week prior to appointment they followed up with a detailed health history and tell me to bring old glasses etc .upon arrival of appointment I give rx list and double check if they need copy of my insurance card . No they are all good. Doctor visit precedes all well , and not until after doctor visit I’m handed off to the eye glass person to get glasses ,who now tells me they don’t see my insu... read more
I've been going to Helfrich Eye Care for over 6 years and the care has always been top-notch. What initially attracted me to Dr. Helfrich was that she does not require eye dilation for in depth examinations due to her state-of-the-art equipment. The staff is super friendly and thorough. If you purchase glasses, you not only receive a great warranty but first-class service before and after purchase from Shavonne.
Frequently asked questions about Helfrich Family Eye Care
How is Helfrich Family Eye Care rated?
Helfrich Family Eye Care has a 4.5 star rating with 57 reviews.
When is Helfrich Family Eye Care open?
Helfrich Family Eye Care is closed now. It will open at 9:00 a.m.
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