This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Dr. Heidi Brookenthal, DO is a family medicine specialist in Chicago, IL and has been practicing for 21 years. She graduated from Des Moines University College Of Osteopathic Medicine in 1998 and specializes in family medicine.
2535 S Martin Luther King Dr 2nd Floor, Chicago, IL, 60616, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Did you feel like this provider's office was understaffed? Definitely, they had one person trying to do everything Did this provider pressure you to purchase any unnecessary products during your visit? Absolutely not! I was never uncomfortable Does this provider give unbiased advice? Absolutely! I always get sound, helpful, and completely unbiased advice! Was this provider's office clean? Yes! I was amazed at how clean it was! Was it easy to find parking at this provider's office? Extremely easy, and close to the entrance
Did you feel like this provider's office was understaffed? Definitely, they had one person trying to do everything Did this provider pressure you to purchase any unnecessary products during your visit? Absolutely not! I was never uncomfortable Does this provider give unbiased advice? Absolutely! I always get sound, helpful, and completely unbiased advice! Was this provider's office clean? Yes! I was amazed at how clean it was! Was it easy to find parking at this provider's office? Extremely easy, and close to the entrance
Did this provider promise services he/she couldn't provide? Not at all! They exceeded my expectations Do you feel that you could have received better service somewhere else? Definitely not; I received the best service ever! Was this family doctor friendly? Extremely Friendly Did this provider ever dismiss your concerns as unimportant? Never, they go out of their way to address every concern of mine immediately Does this provider treat their staff well? Very! I've never seen an employer treat their staff better
Did this provider's staff seem to respect him/her? Absolutely not. They were always complaining about him/her Is this provider easy to reach in an emergency? Absolutely not. I was forced to call the emergency room. Did this provider have an entertaining selection of waiting room magazines? Not at all! They were boring and outdated Does this provider promptly return your phone calls? Absolutely not! My phone calls aren't returned at all! Did this provider listen to your input and concerns? Definitely not! I was constantly int... read more
Did this provider answer all of your questions? Yes Was this provider's staff friendly? Yes Did you leave the office feeling satisfied with your visit? Yes Was this provider's office easy to locate? Absolutely! It couldn't have been easier!
Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes, they went above and beyond Did you leave the office feeling satisfied with your visit? Completely!
I was given a polite greeting when I walked in. It was nice to be acknowledged. I will definitely refer my friends and family here. They were great and I think more people should know about them. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my ap... read more
Did you leave the office feeling satisfied with your visit? Completely! Does this provider treat their staff well? Very! I've never seen an employer treat their staff better Has this provider ever cancelled your appointment on you last minute? Never, they are very reliable. Does this provider treat every client equally? Definitely, they make everyone feel equally respected and cared for
Was this provider's office too loud? Not at all, it was very peaceful and quiet Does this provider always take that extra step to make you feel special? Yes, I always enjoy my appointments Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Does this provider remember you by name? Sometimes, but not always Did this provider seem irritated to be working with you? Not at all, they were glad to help me with anything I needed
Heidi Brookenthal, DO has a 4 star rating with 26 reviews.
Heidi Brookenthal, DO is open now. It will close at 5:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com