Heidelberg Heart Centre

Ron Loncar 

on Google

2 months ago

My interaction with this clinic left a lot to be desired. Its ability to deliver an echocardiogram test a few months ago that aligned with the appointment time was woeful. To make matters worse, the customer service attitude from the reception person was completely dismissive and downright rude. It was as if the appointment time was just some arbitrary figure. Consequently, not only did I not wait for what would have been an indeterminate period of time for the test, I skipped it altogether, chose not to re-book it in additi... read more

Noah Murray Hurley 

on Google

4 months ago

Prompt service with amazing customer support, test was completed fast and efficiently with the results at my GP the next day. Highly recommend. 

Meaghan Thomson 

on Google

4 months ago

Excellent care and advice. Very grateful. I highly recommemd 

Yihao Chen 

on Google

5 months ago

I was charged $200 for a HeartBug fitting, well above the amount you’d find at other clinics. When I returned to ask for an itemised breakdown of the charge, the receptionist became defensive, repeatedly said “I can’t help you,” and accused me of harassment for asking basic questions about a service I had paid for. I understand that different services have different pricing and it is not unreasonable for me to ask about it. I work in the medical field and healthcare is something we should all be working to make accessible. W... read more

Carolyn Margaret Blyth 

on Google

7 months ago

ECG not reviewed by Heidelberg Heart Centre prior to further cardiac tests. Procedure room extremely small, with poor ventilation for both patient and staff. Poor access to patient should patient collapse or require CRP. No recovery process / procedure post Stress Echocariogram. No follow up from Cardiologists when issues raised with Practise Manager.