This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hebeler Sales & Service
- Motorcycle Dealers
- Lockport, NY
About this business
Hebeler Sales & Service was founded in 1968 by owners Bill and Carole Hebeler. The store has grown from a specialty shop to one of the largest multi-line dealers in the area. We pride ourself on customer service. We know how important it is to be taken care of and to have someone you can trust.
Location details
6466 Main Rd, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Took my machine for an oil change and they charged me 170 for it stating they had to look everything over and charged me to 1.5 hours of labor and did not tell me anything about it until I picked it up. Will never go back there again
Business response:
Ron, we are sorry to hear that you aren't satisfied with your experience at our Shop. We have reviewed your Service Repair Order and found that you brought your machine in for a Campaign Recall. Additionally it indicates you asked for a 1st Service. The First Service goes beyond an Oil change and this is why it required 1.5 hrs. of labor. Please PM or call if you would like to discuss this further.
They should probably stop trying to sell expired helmets (over 7 years from the date of manufacture, as per manufacturer recommendations). Stopped shopping here because they continued to have them for sale even after I brought it to the attention of employees [about 2 years ago, and I haven't been back since].
RecommendedGreat people. Great deals.
Friendly sales person. He answered all the questions I had and was able to quote me a price. My three previous bikes were purchased from a dealer in the Rochester area. Hebelers had a bike in the color I was interested in so I thought I would try to give them the business but we just couldn't reach a deal. I guess I will have to look elsewhere even if it's not in the color I was hoping for.
Very friendly and knowledgeable people. To my surprise, they beat online prices on my new helmet by miles! It pays to shop local, I will be using them for anything I need from now on!
The best customer service, hands down! Friendly and helpful staff always.
The guys over at Hebelers have always been very good to me. Get what I need In a very timely manner at a great price! Highly recommend
I've been a motorcyclist for 39 years. I've had the pleasure to deal with many dealerships in our area,Canada and in other states. Hebler sales has the best people, parts and bikes in the biz!
Bought several toys here. Always a pleasant experience
Frequently asked questions about Hebeler Sales & Service
How is Hebeler Sales & Service rated?
Hebeler Sales & Service has a 4.6 star rating with 607 reviews.
When is Hebeler Sales & Service open?
Hebeler Sales & Service is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com