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Heartland Health Care Center-Bedford
- Healthcare
- Bedford, TX
About this business
Location details
2001 Forest Ridge Dr, Bedford, TX, 76021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff at Heartland were wonderful. The administration was most helpful in answering my questions regarding my mother's care, options that were available. Many thanks to Faye in the business office, she was so friendly and helpful. The nursing staff and patient care staff were wonderful. They treated my mother like a queen. They were so friendly and very pleasant. They kept me up to date regarding my mothers condition. Christina was so nice, visiting my mother and making sure that she was well taken care of and happy. The... read more
The staff at Heartland were wonderful. The administration was most helpful in answering my questions regarding my mother's care, options that were available. Many thanks to Faye in the business office, she was so friendly and helpful. The nursing staff and patient care staff were wonderful. They treated my mother like a queen. They were so friendly and very pleasant. They kept me up to date regarding my mothers condition. Christina was so nice, visiting my mother and making sure that she was well taken care of and happy. The... read more
Were the restrooms well-stocked at this provider's office? No, they were out of everything! Does this provider welcome questions? Not at all. They ignored my questions Was this provider argumentative or easily angered? Very, they contradicted everything I said and became very angry Did this provider have reasonable prices? Not at all, they were ridiculous! Was the waiting area spacious? No, multiple people had to stand
i was placed in this nursing home for short term rehab. The food was inedible, I was not given an opportunity for even a bath or shower and the vast majority of my medication, particularly those that were critical never arrived. When I had had enough and attempted to leave, I was physically restrained and found that I was on a locked floor. I escaped by making such a racket that I was finally offered the opportunity to sign papers that I was leaving against medical advise. Still, it took much finesse to get out and even then... read more
Did this provider answer all of your questions? Yes Was this provider's staff friendly? Yes Did you leave the office feeling satisfied with your visit? Yes Was this provider's office easy to locate? Fairly Easy
I plan on telling everyone I know about how terrible this nursing home is. I wouldn't recommend this place to my worst enemy. I reported them to the Texas Department of Aging and Disability and they investigated, but could not substantiate my claim. My father-in-law's g-tube feeding was withheld for six days. They thought there was a problem, but that was not found. Still, no matter what, you don't STARVE someone for six days. The nurse called my mother-in-law the first day of the so called problem at 7:00 a.m. and told her ... read more
Was there annoying music playing while you waited or during your visit? No, if they had music on it was very soothing Did you notice a foul odor when you arrived at this provider's office? No, I didn't notice an odor Was this provider's office too cold? No, it was fine
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I love how attentive they are here. Their full attention was always on me making me feel special. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very ... read more
Did this provider prominently display their diplomas or business license? Yes Has this provider ever cancelled your appointment on you last minute? No, they didn't cancel on me last minute Is this provider willing to pursue advice from other providers when necessary? Yes, they were willing to ask for advice when necessary Did this provider rush your appointment? No
Frequently asked questions about Heartland Health Care Center-Bedford
How is Heartland Health Care Center-Bedford rated?
Heartland Health Care Center-Bedford has a 3.1 star rating with 17 reviews.
When is Heartland Health Care Center-Bedford open?
Heartland Health Care Center-Bedford is open now. It will close at 6:00 p.m.
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