This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Heart Lake Health Center
- Walk-in Clinics
- Brampton, ON
About this business
We are open and only seeing patients through telephone consultations. Please do not come to the clinic. Please call us to book an appointment at (905) 846-9255
Location details
180 Sandalwood Pkwy E Unit F1, Brampton, ON, L6Z 1Y4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I waited from March '25 to July '25 for this appointment. Dr. Gupta took literally 3 seconds to address my concern. Prescribed a med, which has absolutely no effect. I spent more time waiting than the actual appointment. Wouldn't recommend.
Had a phone appointment scheduled with Dr. Jones at Heartlake Health Centre in Brampton. The doctor never called, and I received no notice of cancellation or rescheduling - not the day of and not the next. When I booked earlier in the week, the office couldn’t even give me a time — just “morning, afternoon, or evening.” Today I tried calling to follow up, waited on hold 15 minutes, and got voicemail. If you can find another family doctor, do it. This is not the place to go.. so disappointing.
They never answer their phone. What good is a family doctor if you can’t even get ahold of them for simple prescription faxing. I’ve been on hold for 2 hours a lady answers and says please hold and before you can get a word in she put you on a endless hold. I’ve had to use 3 different phones just to get through to simply get a puffer it’s absolutely disgusting. It’s sad that the doctors themselves are fabulous it’s their reception staff that is incompetent
I had an extremely disappointing experience with Dr. Peter Jones. I came to him while feeling very unwell, hoping for help, but was met with rudeness and an unprofessional attitude. He criticized me for mentioning my fever in Fahrenheit instead of Celsius, saying I should "go ask your Canadian friends" what temperature scale we use. I found this remark both unnecessary and disrespectful—especially considering I was born and raised in this country. To make matters worse, he ended the appointment by saying, “If I give you anti... read more
I went to this clinic today and this people here really pissed me off.They let me wait from 1PM to 4PM. Their service sucks. I went 9:30AM in the morning but the stupid receptionist facing room #1 told me to come back at 1PM and that's what I did. Went back at 1 and do you believed that I only went for my prescription and took me more than 4 hours to wait for it. At 1:50,I went to ask the other receptionist and told me that I am next in line to see Dr. Sarah Hafeez. 2:30PM, my name was not called yet,so I went to ask the oth... read more
Frequently asked questions about Heart Lake Health Center
How is Heart Lake Health Center rated?
Heart Lake Health Center has a 2.3 star rating with 387 reviews.
When is Heart Lake Health Center open?
Heart Lake Health Center is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com