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HearingLife of Oak Forest IL
- Hearing Aid Providers
- Oak Forest, IL
About this business
Hearing Aid Fittings, Adjustments, Cleanings, Checks,Diagnostic Audiological Testing, Hearing Screenings, Hearing Tests, IDot Physicals, Musician's Plugs, Custom Earmolds, Cerumen Management (wax removal)
Location details
6066 159th St, Oak Forest, IL, 60452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I will never use this company again. I had seen them once in the ******, ** office and was very pleased. Then I had another appointment, which I had to cancel due to illness. When I have any type of coughing or other things going on, no temperature, I will not go anywhere to spread germs especially with all the Covid running rapid. Anyway, Their customer service people kept calling me to make an appointment again. This time it was pure harassment. If I did not answer the phone, they would hang up and immediately call again. ... read more
Business response:
We are sorry for the inconvenience of the calls. We will let the manager of the Patient Support Center know that calls are not welcome anymore. If the patient needs any assistance, she will reach out to HearingLife location directly or the office will call her directly.
Took my husband to Hearing Life in ***********, ** yesterday to have a tube replaced in his hearing aid (which we bought from AccuQest Hearing Center). Found out the business is now called Hearing Life and our specialist Chance Black was replaced with *******************, The customer service was horrible. We waited 25 minutes in the reception area. The receptionist wanted to replace the tube but said she could not find the right size. ******************* changed the tube, which was the wrong size, which we told him. He said... read more
I visited the Niles,** site. I am very perturbed with the service I received at this branch. They are unprofessional. I wont return. I do not recommend this business.
Business response:
HearingLife did not have any association with this patient until said patient made an appointment through the HearingLife Patient Support Center. The patient needed to have a job application signed by an Audiologist regarding their hearing. The patient became upset when they found out there was no Audiologist in the clinic, only a Hearing Instrument Specialist. Only an Audiologist could sign her paperwork. The clinic offered to schedule an appointment at a near-by HearingLife clinic with an Audiologist on site. The patient r... read more
The worst and highly nepotistic organization. Corporate office is the most corrupt, unprofessional and lack auditory compliance. All higher *** enjoy grand slam corporate parties collecting high paychecks and not appreciating the actual people working. Bosses have intimate affairs with staff and the lists go on. Typical white supremacist culture promoting only themselves and eating up hard working staffs credit to look good. No ethical and moral standards. Managers are completely brain dead working from home and just collect... read more
Business response:
We take claims such as this very seriously and have tried to research this claim to provide an accurate response. We do have a customer record under this name, although there is no office affiliation and very little other information attached to that record (only an address with no phone or email address). This record was created in 2016 during a Demant file import (possibly a purchased lead).We have determined that his person is not an employee or an ex-employee. We have also determined that his person is not nor has not be... read more
Have been a Advada/Hearing Life customer for 7 yrs--everything prior to the last month, for the most part, went fairly well. I was due for an upgrade in hearing aides after 3 yrs--I had my annual hearing test & he Audiologist then programmed new demo ones to my specifications--they were quite a bit better than the 3 yr old model I had prior--was told I had to sign a release before my "buy" date of 9/20/21---never rec'd any paperwork--Called receptionist & asked where my paperwork was?--told that I couldn't get hearing aides ... read more
This company is as crooked as they come. DO NOT USE They take your money file for insurance and then keep both. They do not support the products they sell and they have closed an office in Bluffton and offer no support. The corporate office does not answer the phone and they have no customer service. STAY AWAY.
Took my hearing aid (Oticom) in for repair on June 17 2021. Never saw an audiologist, receptionist took my hearing aid after I explained my issue. I was told they would have to ship my hearing aid to the manufacture (Oticom) and it would take a week for repair. After two weeks I called and left a voice message requesting a call back. Never got a return call, I continued to call and after four weeks I got a call telling me the repair was completed and I could pick up my hearing aid. The next day the same issue started! I deci... read more
Business response:
Hello, thank you for this valuable feedback. We conducted an internal investigation and found your claim to be absolutely true. Our ************ Coordinator accidentally got confused with another patient and dropped the ball. She has since apologized for her error and accepted full responsibility.However, there is no excuse for what happened, and even with our apology we understand that its too late now.We take patient complaints very seriously because our goal is always to help more people hear better through education and ... read more
purchased my hearing aids when they were ********* now HearingLife. Went bacj 1 year later, did a hearing test and my gosh my hearing got worse. He suggested I upgrade to a better hearing aid. I spent $5000 how much better can they get. I truly believe it is the same hearing aid whether you choose the $1000 or the $5000.2nd visit he wanted me to have another hearing test, I explained not interested, I am sure the outcome will be more hearing loss. I explained please just clean my hearing aid and let me get out of here. Prior... read more
First of all, I don't understand how a business with a *************** Rating of 1.63/5 can have a BBB rating of A +.I have been a patient at **************** Hearing Center for over 2 years. I paid approximately $ 5,000.00 for my ****** hearing aids. I have received varying degrees of service on the hearing aids and there is a general reluctance to do the ******** adjustment which I do *** understand for the life of me. I have thought, perhaps it is because I got a discount through my husband's union or because I bought the... read more
Business response:
To Whom It ************ We are very sorry to hear of the frustration that was experienced on this visit and even though the hearing devices were not purchased directly from us, we hold ourselves accountable to give everyone needing help, exceptional care and service. All of our doctors of audiology, as well as our front team members, strive to provide professional, empathetic, comprehensive hearing health care to each of our patients, regardless of where or how the hearing aids were purchased. Although being short-staffed is... read more
Frequently asked questions about HearingLife of Oak Forest IL
How is HearingLife of Oak Forest IL rated?
HearingLife of Oak Forest IL has a 4.3 star rating with 381 reviews.
When is HearingLife of Oak Forest IL open?
HearingLife of Oak Forest IL is open now. It will close at 5:00 p.m.
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