This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
HearingLife of Gastonia NC
- Hearing Aid Providers
- Gastonia, NC
About this business
Location details
162 S South St #102, Ste 102, Gastonia, NC, 28052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This vendor, in the person of the office manager ******, is despicable. The hearing aids were sold with the offer of free return within 30 days. They were returned in seven days. My mom, who purchased the devices, could not make the return in person. I did it for her. Owing to HIPPA rules, my mom had to sign a form so I could act in her stead. The manager tried to refuse to give me the paper. In front of other patients, she shouted that I was more likely to forge my mom's name than to drive the few blocks round trip required... read more
This vendor, in the person of the office manager ******, is despicable. The hearing aids were sold with the offer of free return within 30 days. They were returned in seven days. My mom, who purchased the devices, could not make the return in person. I did it for her. Owing to HIPPA rules, my mom had to sign a form so I could act in her stead. The manager tried to refuse to give me the paper. In front of other patients, she shouted that I was more likely to forge my mom's name than to drive the few blocks round trip required... read more
Business response:
Thank you for your inquiry. We value our patient relationships and strive to provide excellent customer service and quality service to all our patients. We apologize for the inconvenience you have reported. HearingLife abides by the **************** Portability and Accountability Act (HIPAA) in protecting patients Protected Health Information (PHI) and assuring our patients privacy rights are respected. We routinely utilize an Authorization to Release Health Information form to confirm patients preferences of who may obtain ... read more
This vendor, in the person of the office manager ******, is despicable. The hearing aids were sold with the offer of free return within 30 days. They were returned in seven days. My mom, who purchased the devices, could not make the return in person. I did it for her. Owing to HIPPA rules, my mom had to sign a form so I could act in her stead. The manager tried to refuse to give me the paper. In front of other patients, she shouted that I was more likely to forge my mom's name than to drive the few blocks round trip required... read more
Business response:
Thank you for your inquiry. We value our patient relationships and strive to provide excellent customer service and quality service to all our patients. We apologize for the inconvenience you have reported. HearingLife abides by the **************** Portability and Accountability Act (HIPAA) in protecting patients Protected Health Information (PHI) and assuring our patients privacy rights are respected. We routinely utilize an Authorization to Release Health Information form to confirm patients preferences of who may obtain ... read more
This vendor, in the person of the office manager ******, is despicable. The hearing aids were sold with the offer of free return within 30 days. They were returned in seven days. My mom, who purchased the devices, could not make the return in person. I did it for her. Owing to HIPPA rules, my mom had to sign a form so I could act in her stead. The manager tried to refuse to give me the paper. In front of other patients, she shouted that I was more likely to forge my mom's name than to drive the few blocks round trip required... read more
Business response:
Thank you for your inquiry. We value our patient relationships and strive to provide excellent customer service and quality service to all our patients. We apologize for the inconvenience you have reported. HearingLife abides by the **************** Portability and Accountability Act (HIPAA) in protecting patients Protected Health Information (PHI) and assuring our patients privacy rights are respected. We routinely utilize an Authorization to Release Health Information form to confirm patients preferences of who may obtain ... read more
The hearing aid I bought through Hearing Life was fine, but I have been relentlessly robocalled by them ever since. I have asked them twice to stop calling. They stop for a while, then resume these daily robo calls.
Business response:
Thank you for the opportunity to address your concern. We will investigate the situation and ensure that your name is on our Do Not Call List. HearingLife values our relationship with you as your hearing healthcare provider and we apologize for the inconvenience this has caused you.
The hearing aid I bought through Hearing Life was fine, but I have been relentlessly robocalled by them ever since. I have asked them twice to stop calling. They stop for a while, then resume these daily robo calls.
Business response:
Thank you for the opportunity to address your concern. We will investigate the situation and ensure that your name is on our Do Not Call List. HearingLife values our relationship with you as your hearing healthcare provider and we apologize for the inconvenience this has caused you.
The hearing aid I bought through Hearing Life was fine, but I have been relentlessly robocalled by them ever since. I have asked them twice to stop calling. They stop for a while, then resume these daily robo calls.
Business response:
Thank you for the opportunity to address your concern. We will investigate the situation and ensure that your name is on our Do Not Call List. HearingLife values our relationship with you as your hearing healthcare provider and we apologize for the inconvenience this has caused you.
The hearing aid I bought through Hearing Life was fine, but I have been relentlessly robocalled by them ever since. I have asked them twice to stop calling. They stop for a while, then resume these daily robo calls.
Business response:
Thank you for the opportunity to address your concern. We will investigate the situation and ensure that your name is on our Do Not Call List. HearingLife values our relationship with you as your hearing healthcare provider and we apologize for the inconvenience this has caused you.
This place is horrible and the provider only cares about a sale I was an employee here for 8 months and it was horrible I never got the proper training they lie all the time the office there is disgusting with bugs all over including roaches the landlord for the building constantly comes in complaining, I never seen a company worry more about there self then the customer the provider pick and choices who she wants to deal with along with lying to patients that herself wears an hearing aid or her father and I know its a lie b... read more
Frequently asked questions about HearingLife of Gastonia NC
How is HearingLife of Gastonia NC rated?
HearingLife of Gastonia NC has a 3.7 star rating with 180 reviews.
When is HearingLife of Gastonia NC open?
HearingLife of Gastonia NC is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com