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HearingLife of Gastonia NC

3.7

About this business

Location details

162 S South St #102, Ste 102, Gastonia, NC, 28052, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.7180 reviews
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Kim G's profile image
Kim G 
a year ago

********** had a good experience at their local office and was pleased. However, their corporate office calls at least once a week wanting me to schedule a follow up hearing exam every 6 months. I tell them no, but they keep calling. 

Business response:

Thank you for the opportunity to address your concern. We will investigate the situation and ensure that your name is on our Do Not Call List. HearingLife values our relationship with you as your hearing healthcare provider and we apologize for the inconvenience this has caused you." 

Kim G's profile image
Kim G 
a year ago

********** had a good experience at their local office and was pleased. However, their corporate office calls at least once a week wanting me to schedule a follow up hearing exam every 6 months. I tell them no, but they keep calling. 

Business response:

Thank you for the opportunity to address your concern. We will investigate the situation and ensure that your name is on our Do Not Call List. HearingLife values our relationship with you as your hearing healthcare provider and we apologize for the inconvenience this has caused you." 

Jack L's profile image
Jack L 
2 years ago

I recently accepted Hearinglife's offer to try "risk free" a pair of their hearing aids. I had to pay for them upfront and the amount was charged to my credit card that day. Two weeks later I returned them because they did not help my hearing. The hearing aids were accepted for refund but I was told it would be several days before the refund would be credited to my card. I asked why since the charge was made the day I received the hearing aids. I was told it was company policy. Why wasn't I told this in the beginning? Now it... read more

Jack L's profile image
Jack L 
2 years ago

I recently accepted Hearinglife's offer to try "risk free" a pair of their hearing aids. I had to pay for them upfront and the amount was charged to my credit card that day. Two weeks later I returned them because they did not help my hearing. The hearing aids were accepted for refund but I was told it would be several days before the refund would be credited to my card. I asked why since the charge was made the day I received the hearing aids. I was told it was company policy. Why wasn't I told this in the beginning? Now it... read more

Steven K's profile image
Steven K 
2 years ago

Had the best experience with Hearing Life at the ********************, ** location The "tulip" from my hearing aid got stuck in my ear while on vacation.I called HearingLife (not one of their customers) and was told to come in between 1-2 that day.In less than 5 minutes I was in and out of the office with the tulip (rubber piece) removed. They even checked to see if the piece was the right size for my ear.Can't thank ***************************** enough for the quick repair of my ear. And the cost? $0 

Steven K's profile image
Steven K 
2 years ago

Had the best experience with Hearing Life at the ********************, ** location The "tulip" from my hearing aid got stuck in my ear while on vacation.I called HearingLife (not one of their customers) and was told to come in between 1-2 that day.In less than 5 minutes I was in and out of the office with the tulip (rubber piece) removed. They even checked to see if the piece was the right size for my ear.Can't thank ***************************** enough for the quick repair of my ear. And the cost? $0 

Rosa M's profile image
Rosa M 
2 years ago

I will not return to this business or any HearingLife office. I purchased my hearing aids from them because they took over my original provider's office. The speaker/transmitter on my hearing aid needed replacing because it was damaged. They charged me three times the retail price. I didn't know it at the time. I thought it was somewhat expensive. So I did a search on the internet. I thought since I purchased my hearing aids there, it wasn't going to cost me an arm and a leg. Fooled me. I don't know why the BBB still gives t... read more

Rosa M's profile image
Rosa M 
2 years ago

I will not return to this business or any HearingLife office. I purchased my hearing aids from them because they took over my original provider's office. The speaker/transmitter on my hearing aid needed replacing because it was damaged. They charged me three times the retail price. I didn't know it at the time. I thought it was somewhat expensive. So I did a search on the internet. I thought since I purchased my hearing aids there, it wasn't going to cost me an arm and a leg. Fooled me. I don't know why the BBB still gives t... read more

Audrey B's profile image
Audrey B 
2 years ago

No complaint about their service because I've never used them. BUT, we keep getting calls from them, the phone rings twice and they hang up. Every day. Sometimes twice a day. This is beyond annoying.************************ ***********, ** 

Business response:

Thank you for the opportunity to address your concern. We will investigate the situation and ensure that your name is on our Do Not Call List. HearingLife values our relationship with you as your hearing healthcare provider and we apologize for the inconvenience this has caused you.? 

Frequently asked questions about HearingLife of Gastonia NC

How is HearingLife of Gastonia NC rated?

HearingLife of Gastonia NC has a 3.7 star rating with 180 reviews. 

When is HearingLife of Gastonia NC open?

HearingLife of Gastonia NC is closed now. It will open tomorrow at 9:00 a.m. 

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