Health Care Solutions Inc

Jewel Nichols 

on Wellness

4 years ago

In the past I have had nothing but negative people and not helpful at all on the phone at the North Olmsted location. Today I got Brandy! She was so very helpful and pleasant!! It was so refreshing!! Brandy answered questions I have had for two years! She should be training your people on customer service. s a raise and a promotion!! 

Jewel Nichols 

on Wellness

4 years ago

In the past I have had nothing but negative people and not helpful at all on the phone at the North Olmsted location. Today I got Brandy! She was so very helpful and pleasant!! It was so refreshing!! Brandy answered questions I have had for two years! She should be training your people on customer service. s a raise and a promotion!! 

Jewel Nichols 

on Wellness

5 years ago

Very dissatisfied! Nothing but problems with the equipment they provide. Had to leave work today because one again a portable unit quit on me.. Trying to get service is a joke! It quit at noon and I just received a call back to tell me it would be sometime this evening! 

Jewel Nichols 

on Wellness

5 years ago

Very dissatisfied! Nothing but problems with the equipment they provide. Had to leave work today because one again a portable unit quit on me.. Trying to get service is a joke! It quit at noon and I just received a call back to tell me it would be sometime this evening! 

Joseph McKinney 

on Wellness

5 years ago

This supplier Doesn't support the patient well at all. Unable to get service on equipment when you take it in for service. They don't call to inform you of any status of your equipment repairs nor do they have loaner units when they take your equipment in for service. Personnel staff are very nice and are sorry for your wait but that doesn't help the patient. Will be looking for another company for medical equipment and service. 

jeff 

on Wellness

9 years ago

They billed my insurance company for replacement parts to my CPAP machine even though I had not dealt with them in years. I did not receive any products. I received three bills from them saying I owe them the remainder. I called and complained to their customer service number and I was told I would be called back shortly. It has been a month and I have not heard anything. I doubt my insurance company has been paid back either. I have not used my Cpap machine for several years. The bills have stopped for the time being until ... read more

Anonymous 

on Wellness

10 years ago

Did this retail store have reasonable prices? Yes Was the staff at this retail store friendly? They were decent Did the staff at this retail store pressure you to purchase any unnecessary products during your visit? Absolutely not! I was never uncomfortable Were you able to get all of your questions answered while you were at this retail store? Yes Was the retail store easy to locate? Fairly Easy 

Son In-Law of Patient 

on Wellness

11 years ago

Were you able to relax during your appointment? No, I had to leave I was so distressed Did you experience unnecessary pain during your visit? Yes, I wasn't comfortable at all Did a staff member acknowledge or greet you when you entered? Briefly, but they didn't make an effort to help me 

Anonymous 

on Wellness

11 years ago

Were you able to relax during your appointment? Yes, I was completely at ease Was this provider sympathetic to your situation? Yes, they were sympathetic and caring