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HCSC - Blue Cross Blue Shield of Montana
- Insurance
- Helena, MT
About this business
For nearly 65 years, Blue Cross and Blue Shield of Montana has been protecting Montanans from catastrophic and unexpected medical expenses, and for the past 15 years has been engaged in managed care plans with the Montana medical community. The company is a Montana business, licensed and regulated as a nonprofit health services corporation by the Montana Insurance Department. BCBSMT employs more than 750 Montanans in Billings, Bozeman, Butte, Great Falls, Helena, Kalispell and Missoula with an annual payroll of approximately... read more
Location details
3645 S Alice St, Helena, MT, 59601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The BCBSMT app never works. Every single time I use it there’s an issue.
This is the WORST company to try and get authorizations through. I have entered all the information OVER AND OVER again. I have memorized the automated responses and it doesn't matter what you say it just sends you wherever it wants. 800-447-7828 is the number for providers. Bcbs in particular is difficult but BCBS of Montana is the absolute worst. If your provider has to get authorizations through here you are never going to receive treatment, might as well order your own casket. The favorite line of the automated teller "t... read more
Tried to get info on plans, transferred 3 times and never got to the right people.
This review section makes me feel so good; I thought I was the reason that they were being so difficult to communicate. I would choose zero rating if there were an option.
I would highly discourage anyone from doing business with Blue Cross of Montana. Very unprofessional customer service group that is unable to properly communicate. I was on the phone for over 5 hours with no resolution over an error Blue Cross made on my account 2 years ago. My account is setup with autopay and Blue Cross made an error on the withdraw amount 2 years ago and now are giving me 10 days to pay or my coverage will be canceled. Blue Cross is not willing to work with me on resolution. Blue Cross provides very poor ... read more
Frequently asked questions about HCSC - Blue Cross Blue Shield of Montana
How is HCSC - Blue Cross Blue Shield of Montana rated?
HCSC - Blue Cross Blue Shield of Montana has a 1.4 star rating with 50 reviews.
When is HCSC - Blue Cross Blue Shield of Montana open?
HCSC - Blue Cross Blue Shield of Montana is closed now. It will open tomorrow at 8:00 a.m.
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