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HCC Medical Insurance Services
- Insurance
- Indianapolis, IN
About this business
Location details
251 N Illinois St # 600, Suite 600, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been sending requested information for nearly 2 months. Every time I send what they request it’s either not adequate or if it is then they request something else. On our initial trip I ended up in the hospital I submitted all necessary documentation as to why we were unable to go from the doctors and hospital. I can not recommend this company for any reason.
Hard to claim
Worst insurance ever !!! One way or another - you will never get reimbursed! They will give u the runaround, making it impossible to successfully claim , in my case 3 months they ask for numerous receipts and invoices and documents and than is not enough, the way you submitted documents it’s also made hard - seems on purpose to discourage you or to make you give up , than I spoke w supervisor- Robert who doesn’t want to tell me his full name and to direct my call to superior or for complaint!!! He telling me to call the Mexi... read more
Claiming is much harder than paying for the insurance. Everything gets rejected as “not covered.” The staff don’t coordinate with each other and keep asking the same questions over and over again, dragging this into a pointless loop for months. I honestly don’t know what’s so hard to understand. This is a completely disappointing experience. Even a one-star review is too kind for the service they provide. If you’re reading this, do yourself a favor and use another company—it will be much better for your mental health.
The system for submitting claims is clunky not to say broken. They respond to claims (submitted online) by a letter to your home address, which is particularly odd since this is a travellers' insurance. So since I never heard back and I saw so many reviews saying it's a scam, for the longest period I thought that that's what it was. But in the end I did get my expenses refunded, so though it's clunky, it's not a complete scam.
Frequently asked questions about HCC Medical Insurance Services
How is HCC Medical Insurance Services rated?
HCC Medical Insurance Services has a 2.9 star rating with 206 reviews.
When is HCC Medical Insurance Services open?
HCC Medical Insurance Services is open now. It will close at 6:00 p.m.
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