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HCA Florida Trinity Hospital Emergency Room
- Trinity, FL
About this business
Location details
9330 State Rd 54 Main Campus, Main Campus, Trinity, FL, 34655, United States
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I’m VERY unhappy with the care my brother received in the ER. He was in a very bad accident and it took the nursing staff 4 hours to administer pain meds to him. My family called and asked for the nursing sup and the director of nursing NO ONE was available. So he had to suffer for four hours. This is unacceptable!!! I’m in the medical field and I am totally aware of the medical protocol! I will be reporting to the CNO on MEDICAL NEGLECT which your medical team neglected to treat my brother as he suffers from trauma due to a... read more
Business response:
Lekeshia, we've responded to Latoria's review. Thank you for bringing this to our attention. Please send us your brother's name and your contact information to ORMC.CustomerService@hcahealthcare.com.
RecommendedI am a true believer in giving praise when praise is due. Earlier this past week I went to the ER at Capital Regional. Tests were quickly done and I was admitted for further testing and observation. After a sequence of testing, a diagnosis was made, and a procedure was performed that ultimately could’ve saved my life. And 2-1/2 days after entering the ER, I walked out and drove myself home. The marvels of modern medicine. That said, back to the praise. Every single staff member, nurse, technician, doctor, food service person... read more
Business response:
Brad, thank you so much for the feedback. We appreciate you taking the time to give a shout out to our care teams. We hope you are feeling better and please let us know should you need anything. Thank you for choosing Capital Regional Medical Center as your healthcare provider.
RecommendedI am a true believer in giving praise when praise is due. Earlier this past week I went to the ER at Capital Regional. Tests were quickly done and I was admitted for further testing and observation. After a sequence of testing, a diagnosis was made, and a procedure was performed that ultimately could’ve saved my life. And 2-1/2 days after entering the ER, I walked out and drove myself home. The marvels of modern medicine. That said, back to the praise. Every single staff member, nurse, technician, doctor, food service person... read more
Business response:
Brad, thank you so much for the feedback. We appreciate you taking the time to give a shout out to our care teams. We hope you are feeling better and please let us know should you need anything. Thank you for choosing Capital Regional Medical Center as your healthcare provider.
your ER is the worst excuse for medical treatment I have ever experienced! After my fiance gave birth, her appeasiotomy tore. I accompanied her, because she was unable to walk, breastfeeding, and in excruciating pain. I understand the regulations regarding visitors due to Covid. However, I was made to leave without a plan in place to provide the mother's milk for our son. The lady at the door was very rude. My fiance was never seen by a doctor, only a nurse. She was also not restitched, had an infection, and released from th... read more
Business response:
Casey, please know we take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our quality department, and they would like to speak with you personally. The quality team is available to receive calls from Monday-Friday from 8:00 am - 5:00 pm. At your convenience, please contact them at 615-768-2391.
your ER is the worst excuse for medical treatment I have ever experienced! After my fiance gave birth, her appeasiotomy tore. I accompanied her, because she was unable to walk, breastfeeding, and in excruciating pain. I understand the regulations regarding visitors due to Covid. However, I was made to leave without a plan in place to provide the mother's milk for our son. The lady at the door was very rude. My fiance was never seen by a doctor, only a nurse. She was also not restitched, had an infection, and released from th... read more
Business response:
Casey, please know we take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our quality department, and they would like to speak with you personally. The quality team is available to receive calls from Monday-Friday from 8:00 am - 5:00 pm. At your convenience, please contact them at 615-768-2391.
This is the absolute worst hospital I’ve ever seen in my life!!!! We are from Palm Beach County visiting and our cousin was in a bad accident today who is also from Palm Beach County. He laid in pain for over 3 hours, no BP cuffs, no update on his condition, etc . My husband stood up the entire time while there, which was over 4 hours because there weren’t any chairs for him to sit. The staff didn’t know his condition or his nurse. They said that no said anything about pain when clearly my husband had asked for a nurse twice... read more
Business response:
Latoria, please accept our apology and know the experience you describe is not acceptable in our eyes. While we are unable to comment on specific patient encounters online, we would appreciate the opportunity to discuss your concerns more offline. If you are open to it, please send us your husband's name and your contact information to ORMC.CustomerService@hcahealthcare.com.
After only 2 weeks in the hospital, my 101 year old grandmother was released as a completely different person! She went from being able to walk around with her walker, going to the bathroom, and feeding herself all on her own... to being completely immobile... seems her muscles have atrophied, needing to keep a diaper on (does not use the toilet at all), and cannot feed herself! This all happened in 2 weeks! She was also released with a rash, and a pressure wound (bed sore) on her bottom. Very upsetting... you haven't heard ... read more
After only 2 weeks in the hospital, my 101 year old grandmother was released as a completely different person! She went from being able to walk around with her walker, going to the bathroom, and feeding herself all on her own... to being completely immobile... seems her muscles have atrophied, needing to keep a diaper on (does not use the toilet at all), and cannot feed herself! This all happened in 2 weeks! She was also released with a rash, and a pressure wound (bed sore) on her bottom. Very upsetting... you haven't heard ... read more
Recommendedannette just check in try star medical center prayer please
Frequently asked questions about HCA Florida Trinity Hospital Emergency Room
How is HCA Florida Trinity Hospital Emergency Room rated?
HCA Florida Trinity Hospital Emergency Room has a 3.9 star rating with 1,280 reviews.
When is HCA Florida Trinity Hospital Emergency Room open?
HCA Florida Trinity Hospital Emergency Room is open now. It is open 24/7.
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