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Hawthorne Animal Hospital, Ltd

3.6

About this business

Location details

5 Cougar Drive, Glen Carbon, IL, 62034, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.6526 reviews
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Cheyenne M.'s profile image
Cheyenne M. 
7 hours ago

We arrive for an emergency visit and it was shift change. We were rushed and my dog wasn't even examined. The doctor gave us a guess at what it was and said without video proof there isn't much more he could say and sent us on our way with medicine. The only good thing that came of it was that we were given meds to try and my regular vet could get me in the next day to go over what all the medicine is and does and got us a consult with U of I, when Hawthorne said they would call places in STL for a consult and I never heard ... read more

Kesu A.'s profile image
Kesu A. 
6 months ago

They are horrible. They will over charge you and charge you 400 just to walk in the door if it's an emergency. I was told that they charged me, just for me for my dog to come in. On top of 500 more dollars just to see the doctor. When I tried to ask questions, I was talked to disrespectful and hung up on. Horrible horrible place 

Dustin D.'s profile image
Dustin D. 
a year ago

Dustin Decker, a military veteran with PTSD, reported a distressing experience at your facility. Despite informing the nurse of his condition, he was woken abruptly by Dr. Troy Probst after waiting over an hour, causing distress. Later, a nurse informed him the treatment would cost approximately $1,300, which he could not afford due to recent unemployment. After waiting another thirty minutes without updates, Dustin inquired about his dog's status and was told to return to his room. When he tried to get attention by clearing... read more

Dustin D.'s profile image
Dustin D. 
a year ago

Dustin Decker, a military veteran with PTSD, reported a distressing experience at your facility. Despite informing the nurse of his condition, he was woken abruptly by Dr. Troy Probst after waiting over an hour, causing distress. Later, a nurse informed him the treatment would cost approximately $1,300, which he could not afford due to recent unemployment. After waiting another thirty minutes without updates, Dustin inquired about his dog's status and was told to return to his room. When he tried to get attention by clearing... read more

Frequently asked questions about Hawthorne Animal Hospital, Ltd

How is Hawthorne Animal Hospital, Ltd rated?

Hawthorne Animal Hospital, Ltd has a 3.6 star rating with 526 reviews. 

When is Hawthorne Animal Hospital, Ltd open?

Hawthorne Animal Hospital, Ltd is open now. It will close at 11:59 p.m. 

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