Hawthorn Suites by Wyndham Dearborn/Detroit MI

Jasmine Lewis 

on Google

2 years ago

I’ve never had an experience like this before! This place needs to be shut down! Moved to 3 different rooms! The rooms were disgusting showers didn’t have shower curtains or towels. The r third room we were stuck with had no running water in the kitchen and heat did not work.I had to go and buy cleaning supplies because I was told housekeeping is not there on the weekends. I paid close to $400 for a penthouse suite and this is what I got! Instead of a full refund I received $50. 

Ms Hurt 

on Google

2 years ago

Service was poor rooms wasn't clean no cover or towels or door knobs roach infested in two different rooms building 8and 10 no refund was given for 160 it look good till u get there n their cousins come out 

Druga Washington 

on Google

2 years ago

BE AWARE! THIS PLACE NEEDS THE HEALTH DEPARTMENT CALLED ON THEM. ROACHES, BED BUGS AND ANY OTHER KIND OF BUG LIVES HERE. NO TOWELS, BROKEN FURNITURE AND JUST NASTY ROOMS! PLEASE DO NOT STAY HERE!!!!! 

Daniel Shriner 

on Google

2 years ago

No towels or washcloths in the room. No blanket on the bed, only a sheet. Several holes in the walls. One hole was so big in the bathroom that someone stuffed it with toilet paper. Towel rack broken, which wasn't needed since there were no towels. Tried to get towels but none available and there were not many guests there. Bathtub and shower handle broken. On the plus side, the refrigerator, microwave and heat worked. The worst hotel I've encountered in at least five years. Absolutely absurd price for this hotel.