This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hawaiian Properties, Ltd.
- Property Management
- Honolulu, HI
About this business
As a board member, if you need assistance running your condominium, turn to the experts at Hawaiian Properties, Ltd. This local property management company takes pride in offering reliable and personalized solutions to clients - each property and their board of directors - across Honolulu, Oahu and Kona. Since 1929, their company has been a leader in the community for professionalism, attention to detail, and quick response. Managing the association can be difficult for board members. For dependable condominium management, p... read more
Location details
1165 Bethel St, #101, Honolulu, HI, 96813, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Peggy Lebeau lies and deceit and more lies and deceit !!!
Warning. Don't use HP to manage your property. They don't have your back. I'm on the board of directors at Rycroft Manor and had a quote to carpet our three hallway floors of a thousand square feet. Had samples picked out and for some odd reason ************************* of Hawaiian Properties got another quote from the same vendor of three times the amount and said they made a mistake and the first quote was for one floor only. But then I noticed the square foot also went up by three times. When I questioned her about the s... read more
Business response:
The following is a response by the board president of the association, I do not agree with the review that the board member has posted to BBB. I spoke with our 3rd board member and he and I are in agreement that ***** has been doing a good job and we would like to continue to work with her and Hawaiian Properties. It was not the board's decision to post that review.
Very unprofessional operation. The father in law of a Vice President of Hawaiian Property is illegally squatting in the commercial unit in our building (has been for 4 years), and is bathing in the public restroom. After many written complaints to the President of the company we cannot get the organization to respond. They discourage membership involvement in condos they run. *****************************, their senior executive representative wont allow the treasurer to see underlying financial information. She also is extr... read more
Business response:
As the professional management company for the association, we work at the direction of the *****. The ***** of ********* for this community continues to uphold the governing documents and exercises due diligence when responding to any owner complaint or covenant violation. Due to the confidentiality of those violations, the ***** and management company are limited to the information that can be shared with owners.We continue to encourage owner attendance and participation at all ***** meetings. ***** meeting rules have been... read more
Our assigned property manager ***************************** appears to be incompetent in some areas of her position. The most recent example is that I had to point out the statute regarding board meetings and owners not being allowed to speak throughout the board meeting as this was not being allowed prior to me pointing this out. Why would a senior executive/***************************** not be aware of the laws or make sure our board of directors are in compliance with those laws? I would not recommend this company as we h... read more
Business response:
Thank you for your comment. We have confirmed that the property manager for this project has a clear understanding and comprehension of the state statue requirements for ***** meeting participation. She has been working with members of the ***** of ********* to comply with state statue by formalizing the necessary ***** meeting rules. These rules include owner participation at ***** meetings. Since the commencement of our full service contract on May 1, 2022, the ***** has met twice and approved the ***** meeting Rules at th... read more
My wife and I went on our first long vacation in 15 years this past August 27th through September 3rd 2022. We stayed at the 50 year Old Ilikai Hotel and luxury suites room 2122 in Honolulu. This was an 8 day stay. We purchased groceries for this vacation and planned to cook most meals in our room which was equipped with a kitchen. Needless to say we immediately experienced the Refrigerator was not working for the entire vacation. We lost all of our food stood inside not to mention never had a cold beverage due to the 68 ... read more
I have been on the board of my association for over 15 years. It has been a struggle to say the least to find a management company that has the same work ethic that I do. Several of the account execs and senior management came from Associa. When those people were at Associa, it was great. When they left, it was horrible. ********* is an amazing asset to their team. He answers immediately even if it is on the weekends and has a take charge attitude. He gives us enough rope to do what we need to but keeps us in line if we are ... read more
Business response:
Thank you so much for your very kind words and for taking the time to write a review. We appreciate all that you do for your association!
I have a property at *****on ***** ******. They manage this condominium. Even though we paid maintenance fee from Japan, they change Late Fee. It could have been delayed by postal service due to corona. They try to steal money as much as they want even in this difficult Corona era.
Business response:
Hawaiian Properties follows the association's collection policy and the late fees collected goes to the association, not Hawaiian Properties. The VP of Business Development has been in contact with Ms. ****** and her late fees have been waived. Please feel free to contact Ms. ****** to confirm her satisfaction. Thank you!
This company did not reach out to me at all and made not attempt to contact anyone, including tenant, property manager, or myself when they took over management of my association. They waited 2 years and charged me hundreds of dollars in late and legal fees. I settled up and as is required and then they CONTINUED to charge me late fees and legal fees, made it difficult to make payments, referred me to the incorrect website for payment and then when asked to have them give me a call to sort it out, they told me it was a diffe... read more
Business response:
We mailed all the notices to the address provided by the previous management company. After more than a year of not receiving maintenance fees, the account was turned over to legal. Once an account is with legal, all communication and payments are worked out directly between the association’s attorney and the owner until the account is made current.
I have been working with Hawaiian Properties for a while now. I can tell you that they are the best in the industry. Very passionate , and professional- attention to detail in every aspect ! Highly recommend their services.
Frequently asked questions about Hawaiian Properties, Ltd.
How is Hawaiian Properties, Ltd. rated?
Hawaiian Properties, Ltd. has a 1.9 star rating with 160 reviews.
When is Hawaiian Properties, Ltd. open?
Hawaiian Properties, Ltd. is open now. It will close at 4:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com