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Harvey's at Union Station
- American
- Kansas City, MO
About this business
Location details
30 W Pershing Rd, Kansas City, MO, 64108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Server was not friendly. Soft drink was flat. I had three drinks. Told the hostess and asked for water since the waitress didn't come back to the table until we were almost finished. Tenderloin was delicious so was the grilled cheese. Probably won't be back. If I wanted to be ignored I would have stayed home.
Business response:
Thanks so much for taking the time to share your feedback, Ron. We do apologize that you did not receive the attentiveness we wish all of our guests to receive during their visit. While we are glad you enjoyed the food we wish your overall experience was reflective of the customer service we expect everyone to receive. We would love to have you join us again, please feel free to contact us directly at contactus@harveyskc.com if you would like to give Harvey's another try. Thank you again for your feedback.
Coming from a small town, it's always a delight to visiting some of the refurbished icons of Kansas City. My dad worked for the railroad when I was a kid & I have memories of riding the train out of this station. The Sunday Brunch was so fun and food delicious & a very special place to spend Father's Day!
The customer service was absolutely awful. From our waitress, to the managers....my chicken was also very undercooked.
Frequently asked questions about Harvey's at Union Station
How is Harvey's at Union Station rated?
Harvey's at Union Station has a 4.2 star rating with 1,639 reviews.
When is Harvey's at Union Station open?
Harvey's at Union Station is closed now. It will open on Monday at 9:00 a.m.
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