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Citizen, Citizen WatchÂ
900 Dana Dr # C21, Suite C21, Redding, CA, 96003, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Very happy with my experience everytime Â
Very happy with my experience everytime :)Â
Business response:
Thank you Brandi!Â
Loved the rings we found, too bad the cleanings are a nightmare. After the rings were cleaned, I asked about it being put in the system. Female said she would. I left and came right back knowing she had no idea how to spell my name. As I could tell she was put off, she took my name and appeared to be adding the cleaning in the system. I decided to go back another day for someone else to check and make sure. Was it added?Not at all. Then last week, another cleaning and her and another female argued with me that even though tw... read more
Loved the rings we found, too bad the cleanings are a nightmare. After the rings were cleaned, I asked about it being put in the system. Female said she would. I left and came right back knowing she had no idea how to spell my name. As I could tell she was put off, she took my name and appeared to be adding the cleaning in the system. I decided to go back another day for someone else to check and make sure. Was it added?Not at all. Then last week, another cleaning and h… See moreÂ
Worst service in Redding! Had my ring for 2 months just to tell me (after I called) to say they couldn't do it because 1 1/2 sizes smaller will ruin the ring. I have been a customer since 1996 and today Karat Patch has gained my business, not only will it be sized this week it will be done $40 cheaper and with customer service like it should be! Donna is going to run your little store into the ground!Â
Worst service in Redding! Had my ring for 2 months just to tell me (after I called) to say they couldn't do it because 1 1/2 sizes smaller will ruin the ring. I have been a customer since 1996 and today Karat Patch has gained my business, not only will it be sized this week it will be done $40 cheaper and with customer service like it should be! Donna is going to run your little store into the ground!Â
Business response:
Brandy Jones, I am so sorry to hear about your experience. Is there a number our corporate team can reach out to you at?Â
They are always super nice in their! We will always do business with them!Â
Harry Ritchie's Jewelers has a 4.6 star rating with 159 reviews.Â
Harry Ritchie's Jewelers is closed now. It will open on Monday at 9:00 a.m.Â
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