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Hard Rock Hotel Chicago
- Hotels
- Chicago, IL
About this business
Location details
230 N Michigan Ave, Chicago, IL, 60601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
NOT GOOD!!! – Dirty, Dingy, Dark!!!! Not a great choice for a hotel to relax. Loud music throughout, Stay north of the river, do yourself a favor. Staff was GREAT though!!! bad view from room, uncomfortable, and very weird througout!!
Business response:
We are very sorry this guests was not pleased with their stay at our hotel. We are proud of our rigorous cleaning practices, and assure future guests that the guestrooms and the common areas of our property are impeccably clean and meet the four star standard that our ranking represents. Our beds are some of the most comfortable in town. Our rooms were intentionally designed to mimic that of a nightclub with muted lighting and rich colors chosen to absorb the nightline glows from the lights of Michigan Avenue, which our hote... read more
Nice, comfy rooms, no place to get a bite to eat – My Fiance and I stayed at the Hard Rock in January of this year for a little weekend get-a-way. The location is wonderful and the hotel was very modern and lived up to the "Hard Rock" name. The rooms reflected this as well with it's big screen TV and such. The view was ok, although we mostly saw the business building across the street from our room - we couldn't see much else, though. When we wanted to get a bite to eat (and didn't feel like paying $20 for a burger), we had ... read more
Business response:
Contrary to this guest's understanding, our hotel actually features a fine dining restaurant (China Grill) which serves pan-Asian cuisine in family style dishes meant to share and pass. We are also located convenient to many fast-food restaurants in the Chicago loop and Magnificent Mile, as this guest suggests.
Loved It!!! – I stayed at the Hard Rock for a weekend vacation and I didn't want to leave. The service was outstanding! we forgot our toothbrushes and 2 were brought to our door in minutes. The front desk staff even printed off directions to her favoriate place for breakfast when we asked for a reccommendation! At night the lobby turns into a bar scene with trendy music and the bar gets crowded pretty fast. I can't wait to go back to chicago just to stay at the hard Rock again!
A little dark for my taste... – To start, I'll say the staff was friendly and helpful. They do pull off the rock-n-roll theme fairly well but in a dark and minimalistic sort of way. The colors are grey and black and the rooms have very little lighting, even in the bathroom. The room had a small side chair with a low back so don't plan on kicking your feet up and relaxing unless you get on the bed. Nice bedding and pillows. No wireless but a decent highspeed wired connection is available. Our room wasn't filthy but it wasn't ... read more
FABULOUS!!! – Best Stay Ever! The staff was great! Most Comfortable Beds I've ever experienced in a hotel and I travel at least 3 times a month. Great Vibe and fabulous location! Close to everything I needed.
I wish a hard rock would hit this hotel and put it out of it's misery. The only bonus was the amenities and location (both of which are pretty good). The Valet was a nightmare-I have a brand new sports car and I heard the valet speed it away (way too fast) and come to a screeching HALT that could be heard down Michigan Ave. The hotel is super Unorganizedthey OVERSELL the hotel all the timethey walked (where there send the people that had reservations, then give their rooms away) part of my group to another hotel, they do thi... read more
finally something different! – finally a hotel that has a different look from all the others! This hotel looks cool and has it's act together. The reception people are friendly, the rooms look great and the bar is open late! I would recommend this hotel for business or pleasure for the location and the service I received.
Sleek rock-and-roll style in a historic art-deco skyscraper on Michigan Avenue. – The Scene Located in the historic Carbon and Carbide Building, the Hard Rock Hotel pairs chic contemporary design with the skyscraper's existing architectural details. The elevator lobby has art-deco touches and its original marble. A few steps up, the front-desk area has a sexy, lounge-y feel with low-slung couches, sheer, dark curtains and black marble on the walls. Off to the side, a small stage in the bar hosts live bands or DJs nightly. Up... read more
Weekend in the Windy City – The hotel was clean. The bed was very comfy, and easy to get a good-nights-sleep. I liked the size and layout of the room, but there was no room in the fridge for my own food. The provided towels are the biggest that I have ever seen. The shower was nice and hot. I was disappointed that the hotel only had one restaurant, but hey, this is Chicago and there are plenty of places to eat. ALthough it would have been nice to be able to find food after midmight without having to order room service. The h... read more
Frequently asked questions about Hard Rock Hotel Chicago
How is Hard Rock Hotel Chicago rated?
Hard Rock Hotel Chicago has a 4.3 star rating with 1,846 reviews.
When is Hard Rock Hotel Chicago open?
Hard Rock Hotel Chicago is closed now. It will open tomorrow at 9:00 a.m.
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