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Hard Rock Cafe
- American
- Phoenix, AZ
About this business
Location details
3 S 2nd St, Ste 117, Phoenix, AZ, 85004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My son and I went there for lunch and after being seated not one person came to take our order. After 10 minutes of waiting around we just left.
Business response:
We are so sorry you did not receive the Hard Rock experience you deserve! Please call us directly at 602-261-7625 so we may remedy the situation.
I said we wanted the cheese melted on the Big Cheeseburger which give you 3 slices. But the cheese was more like a cold cut instead of nice and melted. Plus the bun was cold. 🍔
Business response:
So sorry we did not deliver Veronica! Please call us directly at 602-261-7625 or email phoenix.gm@hardrock.com so we can fix the situation.
Food tasted great. Pricey but you pay for the brand name. This location seemed understaffed. No seater all the time. I saw customers wander in and walk back out
Business response:
Thanks for making us aware Roy. We appreciate the feedback and you for stopping by!
We visited for a casual lunch and drinks on January 20th and had the best service! Shelley was awesome! Always attentive and so very nice!
My food was great. We had a great waitress. The dining area was cramped.
Business response:
Thanks for bringing that to our attention Priscilla
Muito legal! Localizado ao lado das grandes arenas de Phoenix!
Worst drinks and food ever! Staff was excellent but our food was such a huge disappointment!!!!
Business response:
So sorry we did not meet your exceptions. Please call the Cafe directly with the details of your food and beverage complaint so we can make adjustments.
Awesome vibe... Typical awesome food and cold beer! Great memorabilia too!
The best experience ever. The service was great. The waitress explained the meals in the menu so well you could taste them. Of course the music was in good taste and the displays we're interesting. The table and seating was very comfortable and the whole place was clean and neat. I had fish tacos. Fantastic! You will enjoy your time there!
Business response:
Thank you for sharing your experience Steve! Do you recall the name of your server? We would love to give her recognition.
Frequently asked questions about Hard Rock Cafe
How is Hard Rock Cafe rated?
Hard Rock Cafe has a 4.3 star rating with 1,514 reviews.
When is Hard Rock Cafe open?
Hard Rock Cafe is closed now. It will open at 9:00 a.m.
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