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Happe Homes LLP
- Home Builder
- Ankeny, IA
About this business
With20 years experience building single family homes in Central Iowa, Jake Happe carries a reputation of quality, professionalism and responsiveness. We encourage you to compare Happe Homes with area competitors as we are confident you will find we can build you the most home with the best features and quality, at the best price. We have a proven track record of building the best home for your money with the quality you expect.
Location details
2575 N Ankeny Blvd #211, Ste 211, Ankeny, IA, 50023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Like most of the other posts pertaining to Happe Homes the experience we had was terrible. During the build of our home most of the staff was around to answer questions especially if they were questions that led to us spending more money. We had a few stupid experiences during the build because the staffs lack of listening to our needs. Our biggest complaint about Happe Homes is after we closed on our house. You as a customer no longer matter because they made their money and move on to the next sucker. We have been in our h... read more
Business response:
Dear *******************,We appreciate you taking the time to share your experience with Happe Homes, though we regret that your encounters with our services fell short of your expectations. We recognize the importance of attentive customer service throughout the construction process and warranty. Your feedback, albeit critical, is vital for us to identify areas for improvement and ensure better experiences for our customers in the future. Some requests may fall outside the scope of our warranty, reasonability, or feasibilit... read more
I truly wish I would be able to write a good review for Happe Homes but unfortunately, I would have to agree with others- buyers beware. I moved into my new home in February 2020. September 2023 i had sewer backup..and not good timing. I had just finished my basement. After running a camera into the pipes we discovered the pipe was busted in my front yard and the reason- faulty installation. When you build a new home, you are totally unprepared for these types of issues to occur. I built new since close to retirement and rea... read more
Business response:
Dear *****,Thank you for sharing your experience with us. We're genuinely sorry to hear about the challenges you faced due to the sewer backup issue in your home. We understand the frustration and unexpected financial burden this situation has caused you. It's disheartening to learn about the costly repairs. We empathize with your disappointment, given the belief that a new home would mitigate unforeseen expenditures.It's important to note that our builder warranty covers issues within the first year of homeownership, and we... read more
A great company. Happe really stands by there work. Through the build process the are knowledgeable an detail oriented. There warranty is top notch and everyone goes above and beyond. I can’t say enough good things about my expense with Happe Homes.
I read the reviews about Happe Homes on here. Funny. My husband and I had the same experience in 2020. Everything the reviews are saying sounds like our experience too. I have a list of prob 20 things , that I have kept in my phone to remind me why we will never build with Happe again. I could go on. The response from Happe homes , trying to defend their company is a joke. I waited over to 2 years to even say anything negative about Happe because they still havent finished all of our issues it was partly blamed on Covid. Ha ... read more
We have had several issues with HAPPE Homes. Below are just a few of the main ones but not all the items, list is too long.1)Communication a.When house would be completed i.Was told at purchase agreement signing that house would be completed in November ii.2 weeks later was told it would be in December iii.4 weeks later could not give time other than 45 days after painting was completed b.Return of emails i.Most emails were not returned from HAPPE Homes until 2 weeks later and after 2 follow emails that were sent c.Not being... read more
Business response:
**************************, We are truly sorry that your experience in attempting to purchase one of our homes led you to feel the need to submit a review to the Better Business Bureau. We, as a company, take great pride in the quality of our homes and strive to provide the best experience possible for our buyers. Doing so has allowed us to continue to be a reputable builder in our market for almost twenty years. We will continue to examine your review and use it to make sure we are constantly improving our customer experien... read more
We have had several issues with HAPPE Homes. Below are just a few of the main ones but not all the items, list is too long.1)Communication a.When house would be completed i.Was told at purchase agreement signing that house would be completed in November ii.2 weeks later was told it would be in December iii.4 weeks later could not give time other than 45 days after painting was completed b.Return of emails i.Most emails were not returned from HAPPE Homes until 2 weeks later and after 2 follow emails that were sent c.Not being... read more
Best decision we ever made was to go with Happe as our builder. Even when there were snags, they were fixed during the process without issue. They definitely went above and beyond to help us through the journey and we truly believe in the quality of our home. I am continuously impressed with their customer service (even after the sale) and their responsiveness to our questions and warranties.
We looked at several builders and decided to go with Happe. This was the most costly mistake we have ever made. They sold us on how they pride themselves on building so many homes that they get better prices than their competitors, therefore can do it for less. The realtor stood behind them, so we jumped onboard. We should have known when other builders wouldn't even bid on building our home because the knew Happe would low ball the bid. Once we signed we found out that everything was an upgrade and our price started going u... read more
Business response:
Mr ******* While we are always open to feedback regarding our company, this review comes to us as quite a shock considering we have not heard anything from you in over 6 months and the build took place approximately 3 years ago. We reviewed the contract documents and found that the final price of your home was approximately $15,000 more than your initial purchase agreement price, merely a 4% increase (not a 5, 10, 25, 35% increase as stated in your review). This difference consisted entirely of change orders and design upgr... read more
Builder beware. I've waited an entire year before posting a review. While we had a few unpleasant surprises during the building process, overall, on closing day, we were happy. In the past year, since closing, Happe's warranty team has shown time and again that they do not stand behind their word nor their work. We've been disappointed at every turn and consistently find ourselvesin tense conversations (if we can even get replies) about how things that fail to work properly are our fault (furnace, irrigation, plumbing, insta... read more
Business response:
Dear Autumn, I am sorry that you are not pleased with our company after the closing on your home. At Happe Homes we take immense pride in what we do and expect that all our homeowners are delighted with their homes, even long after the build. We strive to meet or exceed construction code requirements and comply with the "Residential Construction Performance Guidelines" established by the National Association of Home Builders. We also stand behind every home with our 1-year builder warranty and an additional ten year Designat... read more
Frequently asked questions about Happe Homes LLP
How is Happe Homes LLP rated?
Happe Homes LLP has a 4 star rating with 138 reviews.
When is Happe Homes LLP open?
Happe Homes LLP is closed now. It will open at 8:00 a.m.
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