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Hank's Pasta Bar
- Italian
- Alexandria, VA
About this business
Location details
600 Montgomery St, Alexandria, VA, 22314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service -- I came with a group and we got nearly everything on the menu. Everything was good, but the duck ravioli, ricotta starter, and Mac and cheese side were especially amazing!
Meh meh meh.meh.meh.meh. meh.meh. eh.meh.eh.meh.meh. me. Meh. Meh. Meh.
Business response:
Hi Bonnie. We're so very sorry that your experience was not up to par. Could you please email Sabrina from our marketing department at szahid@hanksdc.com and share a little bit more about what happened?
I had the duck ravioli and Nell had the salmon. I thought mine was delicious and the clearly fresh-made pasta was silky and unctuous. I'd order it again in a heartbeat, and Nell raved about her salmon also, of which there was not a speck left.
Just stood waiting at the front, after using their so called call ahead feature, for 45 minutes. Hostesses lied, management was nothing but appologies, and they have no place to wait besides standing in front of the door. This place times their tables at one hour... who does that? Nobody eats in one hour! And if you have a reservation for 6PM, you better honor it. The group in front of us had to wait, just as long. It did smell fabulous, but the management might need some work.
Business response:
Hello Lisa, Right off the bat we'd like to apologize. Based on your experience last night, we failed. We strive to bring excellent service to everyone that walks through our doors, and we hate that you walked away disappointed. We would very much appreciate if you would allow us another opportunity to make last night right. We'd like to invite you back as our guest. If you are willing, please email Shane Mayson at SMayson@hanksdc.com and he will arrange everything. Again, please accept our apology and we hope we can win you ... read more
Frequently asked questions about Hank's Pasta Bar
How is Hank's Pasta Bar rated?
Hank's Pasta Bar has a 4.3 star rating with 527 reviews.
When is Hank's Pasta Bar open?
Hank's Pasta Bar is closed now. It will open on Monday at 9:00 a.m.
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