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Hanger Clinic: Prosthetics & Orthotics
- Methuen, MA
About this business
Location details
100 Milk St #120, Methuen, MA, 01844, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Clerical staff is useless and unhelpful. Even the website is horrible and makes no sense. I can’t open a message sent to me!!! They billed me months after my appointment when I had already paid by check. Unbelievable!! BBB says it does not support Hanger Clinic.
Worse service I have ever encountered. Was in 05/22/2024 and got measured for custom shoe inserts, was told it would be 4 to 6 weeks. After not hearing back I called after 8 weeks, no one who was ther could check on the order was told to leave a message and would hear back, called at 11 weeks, person said didn’t see the order and would put in the production order on a rush and would have Rick, the original clinician, call me the following week No return call so called on week 12 same run around no result
John gave me a new and improved brace today.. he spent many hours tweaking it to make it perfect and he’s made me very happy. Such a fantastic facility in Methuen.. Including the staff..
I called this location three times to make the appointment and all three times were going to be long wait times to be scheduled. I booked an appointment and waited a month for my appointment. I told them my insurance over the phone ahead of time. Today I came in, I was seen 20 minutes after my appointment time and am told it’s private pay. I expressed my frustration and left. This is not how you handle a business. People need to know if their insurance will cover prior to the appointment. A month before is ample time. Absolu... read more
Frequently asked questions about Hanger Clinic: Prosthetics & Orthotics
How is Hanger Clinic: Prosthetics & Orthotics rated?
Hanger Clinic: Prosthetics & Orthotics has a 3.7 star rating with 19 reviews.
When is Hanger Clinic: Prosthetics & Orthotics open?
Hanger Clinic: Prosthetics & Orthotics is closed now. It will open tomorrow at 8:00 a.m.
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