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Hand and Stone Massage and Facial Spa
- Wellness
- Bay Shore, NY
About this business
Hand & Stone specializes in the very highest quality massage and facial services at affordable prices. We strive to make the soothing wonder of the massage experience accessible to more people. That turns a "massage or facial" into that rare breed of products and services; an affordable luxury. Now you can soothe your sore, aching, stressed out mind and body as often as you desire. We are open seven days a week with extended hours to help ensure we can meet your demanding schedule. Call our spa today to schedule an appointme... read more
Location details
595 E Main St Suite 16, Bay Shore, NY, 11706, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
There’s is something wrong with their phones and it’s been at least a year like this. They have 3 different phone numbers listed and each one no one answers and it gets forwarded to some cell phone that doesn’t even have a voice mail saying you reached hand and stone. It happens during the day sometimes and always in the evening when they are supposed to be open. Very unprofessional I can’t be bothered anymore.
I called to book an appointment week in advance. I show up on time and they say I do not have an appt because it isn’t in the computer. They took my giftcard number and everything. They hardly apologized and essentially accused me of not knowing who I spoke to on the phone. I have had this giftcard for 18 months and made sure I had someone watching my kids for this. I will not go to this location ever.
My appointment was scheduled for 10am at the bay shore hand and stone location. However, they changed my appointment to 10:15am without notifying me. My massage didn’t end up starting until 10:30…. As a busy mom, I made the 10am appointment around my child’s schedule. It would have been nice for them to call me ahead of time to tell me about the change. My massage was good, but not the best customer service when it came to appointment scheduling/updates.
Went for a prenatal massage with Jetaime and it was incredible. She is very sweet and provides an amazing experience. Would go back in a heartbeat
awful experience here.. person at the front had no idea what they were doing.. took forever to get my massage .. would not recommend
Frequently asked questions about Hand and Stone Massage and Facial Spa
How is Hand and Stone Massage and Facial Spa rated?
Hand and Stone Massage and Facial Spa has a 4.2 star rating with 186 reviews.
When is Hand and Stone Massage and Facial Spa open?
Hand and Stone Massage and Facial Spa is closed now. It will open at 9:00 a.m.
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