Hampton Inn Merrillville

Loretta Wood 

on Google

5 days ago

Update : Management will not even respond to review. As a Diamond member who stays around the country. This place should be absolutely ashamed to carry the Hilton name. When we walked in it had signs all over the front desk that worker was not available and would be back shortly. It also had a sign the elevator was broken. After a few minutes, Akita shows up to check us in. She had me run my card even though they already have it on file. And said only one of the two guests could have a soda or snack that is offered to Diamon... read more

Scott Olson 

on Google

a week ago

I never check Hampton ratings before staying at one. Huge mistake. Check in was very slow. Front desk computers out (apparently a usual thing here). She had to walk back and forth to the back office. Then she walked upstairs to check to see if my room was ready (yes there was a line of customers). She was aloof too. Zero greetings or communication about my stay. Elevator out. Read it's been out for weeks. Hall carpet nasty looking. Room furniture dated but functional. TV too. Bathroom ok. Ice bucket had no liner and was damp... read more

Furrdog31 

on Google

a week ago

Very disappointed to write this review. First off, the staff that I encountered were very nice and professional. But this is all this property has going for it. It is obvious this property is suffering from COS - Cheap Owner Syndrome. The hallway carpets were completely filthy and stained. Not just a few places, but through the entire hallway. Definitely on the 1st and 2nd floors. At this point they are so stained that they won't come clean and need to be replace. Immediately, made me wonder what my room was like. A broken e... read more

JoAnn Clark 

on Google

a week ago

The elevator was broke, the hall carpeting was filthy and the rooms were not clean. Had to cancel. 

Bryan Howard 

on Google

a week ago

This Hampton Inn is outdated. The afternoon shift staff work really hard to accommodate the guests; however the day shift desk staff are very rude and not very accommodating. There also needs to be some newly hired kitchen help. Breakfast oatmeal was exceptionally soupy and runny every morning. In closing the Hampton Inn just has to do better.