Hampton Inn Madison East Towne Mall Area

s m 

on Google

a week ago

Vanessa was the most unprofessional front desk clerk I’ve ever encountered. I attempted to print two legal documents totaling 70 pages (worth less than $1 in paper). The printer ran out of paper, and when I asked Vanessa, she gave me only 5 sheets. When I needed 5 more, she refused, telling me to “go to FedEx.” Vanessa did not understand what PII meant, even after I explained my documents contained sensitive legal information now stuck in the print queue. Vanessa refused to provide more paper, cancel the job, or promptly con... read more

Tricia V 

on Google

2 weeks ago

The hotel was a good choice amongst the others it’s near- low budget options and you can tell. The Hampton Inn was clean, landscaped nice, and had prompt friendly staff. Although the room was tiny and not functional- couldn’t pull out the desk chair enough to sit on it, bed was in front of mirror. The mattress was also not great. Cheap spring mattress. However it was very quiet, clean, and staff was nice. Just not super impressed with the room since it was relatively expensive. 

saltam 

on Google

4 weeks ago

Got a overnight flight delay and the late night staff, I want to say David, was beyond nice and helpful. He got me signed up for rewards to help me get a discount and gave me all the information I could have needed about food and transportation. Room was clean and comfortable, and the price was very fair! 

Kevin Rogers 

on Google

a month ago

Staff was very friendly and cordial and accommodating. I did leave a phone charger in my room. It was not in the lost and found.