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Hampton Inn and Suites Oakland Airport - Alameda
- Hotels
- Alameda, CA
About this business
Location details
1700 Harbor Bay Pkwy, Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Staff were kind, but unable to stop the more than four hours of stressful, disturbing, loud drilling noise in the corridor outside my second floor room. I contacted the front desk twice, was offered “points” which I declined, because I wanted and expected a quiet hotel experience. Excessive, jarring noise to hotel guests definitely does not create a “make you happy” experience. I asked for a survey and was told one would be mailed out. I have not received it. I left a voice mail for the general manager, requesting a call bac... read more
Got to the hotel after a long flight on 9/17 only to find that my room reeked of marijuana. Walked down to the desk to switch rooms and was told that they had to check and see which rooms were clean. This was at 7 o’clock at night. Sat in the lobby for 20 min waiting and finally he tells me he has a room for me. I walk up to my room and the physical key and digital key doesn’t work. So I walk back down and tell him and he says he fixed them. Walk back up and once again my key doesn’t work. So now I’m walking back to the desk... read more
Greeted us warmly. Breakfast somewhat better than most Hampton Inn breakfasts.
Got here at midnight just to be told that my room was overbooked and turned away. The front desk was anything but helpful or empathetic. They just gave me blank stares as I scrambled to call other hotels that were all full. Not even a single sorry or explanation on how it was overbooked. I’ve worked customer service before and I’d never treat someone like that.
Frequently asked questions about Hampton Inn and Suites Oakland Airport - Alameda
How is Hampton Inn and Suites Oakland Airport - Alameda rated?
Hampton Inn and Suites Oakland Airport - Alameda has a 2.3 star rating with 3 reviews.
When is Hampton Inn and Suites Oakland Airport - Alameda open?
Hampton Inn and Suites Oakland Airport - Alameda is closed now. It will open on Monday at 9:00 a.m.
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