Hamburg Overhead Door Inc

Kristin 

on Insider Pages

2 years ago

Need Customer Service Training I first came across this company at the fair. I stood there in their booth for what seeme like forever while the two employees sat talking back and forth. Finally, I approached them to find out how much a two car garage door would cost. They told me they would have to come out for an estimate before they could give me that information. I had them come out for an estimate. The salesman showed up two and a half hours late, didn't even call. Then he tells me that I would have to upgrade the rails ... read more

Rebecca 

on Insider Pages

2 years ago

Is this a Scam? I am selling a house that sits vacant in Gowanda. Out of the blue, I get a mechanics lein placed by Hamburg Overhead Door. Apparently a known criminal had been squatting and decided to do some improvements to my place. I called Hamburg Overhead Door and asked why they would install a garage door in a vacant house for sale, with no proof of ownership whatsoever. Donna said they do it all the time! If you know NYS mechanic lein laws, you know that you are assured of payment at the sale of the house, so who care... read more

anonymous 

on Superpages

9 years ago

My experience was very pleasant. The staff at Hamburg Overhead helped my understand the service that was being performed. I didn't understand what needed to be done, they took the time to explain the problem and solution, while pricing me with reasonable rates. Thank you everyone at Hamburg Overhead door, especially my friendly serviceman. I would call the company any day. 

anonymous 

on Superpages

9 years ago

Worst customer service ever. Don't use them. They don't value your time or business. I took a day off work for service they showed up in my driveway to tell me they don't have the part. When I called, it was " Oh well, the part is not in, we'll call you to reschedule." Really? What about the day of work I lost? They had 5 days to let me know. I had used them 4 times before, never again. There are plenty of companies that need and WANT your business. No thanks. Never use them again. 

anonymous 

on Superpages

9 years ago

They may be the biggest...but they are definitely not the best. We had a garage door opener and new door installed and the opener has never worked properly. No one at their company seems to know #1 what is wrong with it or how to fix it. I would suggest you buy your openers and doors somewhere else. 

Kristin C. 

on Insider Pages

14 years ago

Need Customer Service Training I first came across this company at the fair. I stood there in their booth for what seeme like forever while the two employees sat talking back and forth. Finally, I approached them to find out how much a two car garage door would cost. They told me they would have to come out for an estimate before they could give me that information. I had them come out for an estimate. The salesman showed up two and a half hours late, didn't even call. Then he tells me that I would have to upgrade the rails ... read more

Rebecca R. 

on Insider Pages

14 years ago

Is this a Scam? I am selling a house that sits vacant in Gowanda. Out of the blue, I get a mechanics lein placed by Hamburg Overhead Door. Apparently a known criminal had been squatting and decided to do some improvements to my place. I called Hamburg Overhead Door and asked why they would install a garage door in a vacant house for sale, with no proof of ownership whatsoever. Donna said they do it all the time! If you know NYS mechanic lein laws, you know that you are assured of payment at the sale of the house, so who care... read more