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Haley Budget Outlet
- Used Car Dealers
- Richmond, VA
About this business
Location details
8307 Midlothian Turnpike, Richmond, VA, 23235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I would not recommend anyone there. I picked up the tahoe I purchased from them. Which they had just inspected and the air bag light was on. That does not pass Va. state inspection. When I picked the vehicle up and got it home I then realized the spare tire had been removed. I will never purchase another vehicle from Haley.
Business response:
Robert, I apologize that you have these issues. I was there when you picked up the Tahoe, but you haven't let us know of any problem except through this review. Please bring it by our store and allow us the chance to correct it. Our standard practice, the few times this has happened in the past, is to provide you a loaner car until the vehicle is ready.KInd regards, Bill Fischer HBO Director
Very friendly and do all they can to help answer questions.
Business response:
Frank, Thank you for taking the time to leave such a great review. We are glad you had a positive experience and hope you will back to visit us soon. Kindest regards, Bill and Patty at Haley Budget Outlet.
Jim was our salesman, he was terrific. Very straight forward and helpful. He explained the purchasing process and the mechanical needs of the car. The budget lot had some good deals and we are very happy with our car. Would recommend it and Jim.
Business response:
Dear Earle: I remember your purchase and asking how your experience with Jim had been. It seemed as though your family was excited to be purchasing the SUV. If there is anything we can do for you in the future, please know we are here to assist.Kindest regards, Bill Fischer, Haley Budget Outlet Director
easy to contact
Called dealer about a mercedes. Web site failed to disclose mechanical issues with vehicle. Then I was given a price that included repairs and anothet with no repairs being done. Why would someone sell a car in disrepair and after spending that much to buy the vehicle why would anyone in their right mind want to spend even more to fix it??
Business response:
Robert, I apologize that your experience did not meet your expectations.In pricing the Mercedes-Benz, we built all needed safety check items into the price, but knew some buyers might want the Check Engine Light repaired by at Mercedes specialty shop. For this reason, we disclosed the check engine light to prospects and listed the repair as optional.Our Haley Budget Outlet (HBO) offers pre-auction trade vehicles from several Haley Auto Group dealerships.All vehicles are reviewed by our technicians who identify both safety an... read more
When my husband bought this truck they offered to do any repairs needed and offered 4 new tires and a wheel alignment for under $600, that was an excellent deal and the vehicle only had one owner and no accidents. We got an excellent deal for the truck even considering the mileage was great too. We could've asked for a better deal. We'll definitely be buying from Haley again!!
Business response:
Franiqua, Thank you for telling others of you positive experience. Everyone involved with the Haley Budget Outlet, from the technicians to the salespersonel, work together to ensure customers find the right vehicle at the right price. Thanks again. Kind regards, Bill & Patty
This dealership and the staff are the main reason I purchased the vehicle. They took great care of me, handled the issues and concerns I had and have a wonderful philosophy behind the business which was so refreshing to experience after many other dealerships trying to make a sale in a rather rude and aggressive manner. I would definitely recommend purchasing a car here.
Business response:
Stephanie,The Budget Outlet staff enjoy what we do and understand that buyers often have concerns when buying a used vehicle. Thank you for taking the time to tell others of your great experience.We've only been open one year and other buyers have been back for their second vehicle and for a couple of folks their third purchase.Kind regards, Bill HBO Director
Responded with information and invited to test drive. Will comply soon! Thanks!
Quick response
Business response:
Dan, We are so glad that you had a positive experience! Thanks for considering the Haley Auto Group.Regards from Haley Budget Outlet
Frequently asked questions about Haley Budget Outlet
How is Haley Budget Outlet rated?
Haley Budget Outlet has a 4.7 star rating with 495 reviews.
When is Haley Budget Outlet open?
Haley Budget Outlet is open now. It will close at 7:00 p.m.
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