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Haglund's By The Bay

3.9

About this business

Location details

2612 US-23, Alpena, MI, 49707, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
3.924 reviews
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deb throop's profile image
deb throop 
3 months ago

Paid 50 $ delivery fee which I deemed high but needed an oil change and no way to get it to service so felt ok with it. Then when it comes back am told the auger belt was cracked so they replaced it! The bill much higher than I expected 209.98 ! Paid feeling all set to blow snow. First storm didn’t get to end of drive and no auger. Called they picked up had to call then finally stop by but was told they were working on it. Delivered back with a 95. $ invoice.. I ended up paying 50 for delivery fee ( which I shouldn’t have ne... read more

Philip's profile image
Philip 
6 months ago

Dropped off chainsaw wouldnt start. Picked it up a week later, still wouldnt start. Only needed gas tank vent line replaced. Threw away cracked line because they dont know what theyre doing. BEWARE!! 

Kevin Maxwell's profile image
Kevin Maxwell 
6 months ago

Rude and unhelpful 

Douglas Petersen's profile image
Douglas Petersen 
a year ago

I needed my basically new 550xpmk2 to be reset with a software update. I had worked all day on trails and finally got to the store with maybe 15 min to spare. The employee knew exactly what he was doing and stayed after closing to get me set up after a long drive. Great selection, great expertise, nice people. Highly recommended. 

John Wells's profile image
John Wells 
a year ago

Brand new Lawn mower left here running fine with 6 hours on it . Needed deck sway bar hooked back up on one end. Maybe bent. Came back with 13.3 hours on it. Told us key had been left on. But now it makes crazy loud noises when engaged and look at the pics of the blades?? I have called and left message also spoke to owner . Seems they just don't care.i will change this review if they fix the problem 

Frequently asked questions about Haglund's By The Bay

How is Haglund's By The Bay rated?

Haglund's By The Bay has a 3.9 star rating with 24 reviews. 

When is Haglund's By The Bay open?

Haglund's By The Bay is open now. It will close at 5:00 p.m. 

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