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H & R Block
- Finance
- Indianapolis, IN
About this business
Location details
3802 N Ruckle Street, Indianapolis, IN, 46205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 9:00 p.m. | |
| Tue | 09:00 a.m. to 9:00 p.m. | |
| Wed | 09:00 a.m. to 9:00 p.m. | |
| Thu | 09:00 a.m. to 9:00 p.m. | |
| Fri | 09:00 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | 09:00 a.m. to 5:00 p.m. |
The customer support service is disrespectul and will just redirect you back into the main pool. I keep getting transferred back to the main help desk. WARNING: STAY **** FROM H&R block
I bought the software on March 1st, 2021. The download will not load on any Windows 10 computer in our house. I have turned off all firewalls and virus checkers. I have waited on hold for more than an hour each time I've called. I spoke to a representative twice. Each was unable to help and transferred me to a 'software specialist'. Each time however the phone rang 3 or four times, and then click, and then nothing. The call was disconnected. I've used H&R Block for years without trouble but always with CD. I sent an email to... read more
Zero **** RatingThis site makes you leave at least 1 star, not sure why. The worst customer service. Not one of the many people i spoke with was helpful. I had to ask that they correct the name on the taxes. I had to ask that they add all of the income. I had to inform them that sections were not completed properly.When I tried to get a refund, I was transferred to almost every branch of the company with hour long waits in between. Wound up calling my bank to dispute the charge.
************* is taking advantage of retired people who are on a tight budget, by Price Gouging them with their different online programs for State and Federal tax forms. Then there's the process fees."
I started getting my taxes done at the ***********, ** location and this is the last year i will be going there... Here's why:Last year my tax "professional" told me in an email that i still have that I would be exempt from paying a part of my taxes back to the government (which i though was super fishy because how would i possibly be exempt)??? But I was like okay great that's a weight lifted off my shoulders... then i went to pick up my taxes and was hit with a almost $2000 dollar **** to pay back. What happened to being e... read more
On January 16, 2021 I filed my taxes online using *********. I received emails stating that my ************** and my State ****** was submitted. I then received a text message on February 6, 2021 from H&R Block that stated "HRBLOCK: You must resubmit your return before it can be filed. **** in to ****************************** to resubmit." I then received another text on February 6, 2021 stating "HRBLOCK: Your ************** return is on hold due to a federal return issue. Fix the federal to process the state." I signed in ... read more
I did my taxes in January of 2021 with the H&R Block in ********* ****** and I called her in February 2021 to look into my taxes cause they took out more money and she said she would but I never got a call back so I called the ********* ****** office and asked for her to call me back and she left me a voicemail being rude so I go in today April 2,2021 and she started yelling at me I told her that she didnt have to yell and that all I asked her was to look into my taxes and she said if you would answer your dam phone and I to... read more
I filed my taxes with HR Block and the tax preparer messed up on my taxes resulting in me getting reviewed and not receiving my stimulus for my family. I called HR Block since I'm owed $18,000 from ******* and can't get it because they messed up and claimed they would give me a refund for my filing fees. Well now they completely ignore me and haven't received any refund or response "
After spending hours filling out my tax return, I contacted the support team to remove an optional $89 "**************" service prior to filing (there is no way to amend your cart otherwise). After verifying my details and indicating to the customer support representative that I simply wanted to remove the service, I was surprised to find that all the information was completely erased - eliminating hours of work. No warning was provided that this would even be a possibility and the next rep I spoke with to see if recovery wa... read more
Frequently asked questions about H & R Block
How is H & R Block rated?
H & R Block has a 1.3 star rating with 526 reviews.
When is H & R Block open?
H & R Block is closed now. It will open tomorrow at 9:00 a.m.
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