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Gregg Orr Toyota
- Car Dealers
- Hot Springs, AR
About this business
Gregg Orr Toyota located in Hot Springs, AR is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Orr Toyota an excellent one. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Toyota, you've come to the right place.
Location details
4709 Central Ave, Hot Springs, AR, 71913, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We had an unscrupulous process used on us. Their tactics are intentionally deceptive. Using three people to pass the blame is a useful trick. We were sold a vehicle and as a way to get me to agree for the price he said he would include a 120K/8 year warranty in the price. We came to an agreement completely, finally. It was late at night and the paperwork was prepared and my husband signed it without reading it all. The finance manager told us what it said and he signed. We were not given a copy of the papers he signed but a ... read more
they have no problem lying. I would not trust them twice they lie through their teeth. saying the auto need stuff like alignments, when taken to a real mechanic and it turns out the alignment was perfect. Caught them in a 2,000 + lie and they new that they where caught and to get out sent me a check for over 2000+ just to keep quite. Management must codons this action.
Was told the extended warranty wouldn't cost us a dime. LIES. Got my sales contract in and was charged for a $3000 warranty. I contacted them to explain a mistake was made. He called me and stated he never said that & that it was too expensive to give away. I told him I had 2 witnesses that heard him say it & he still argued that he would never say that. MORE LIES! We were going to purchase an warranty anyway, so why lie. So now we are stuck with the most expensive one they offer, go figure. Please go elsewhere. Don't let th... read more
1/10/19 I come from a long line of car salesmen and have bought several cars from ORR. I am very disappointed with the terrible costumer service I received recently at ORR Toyota. To get a new 2019 RAV 4 I was required to make a $1000.00 deposit which was charged to my credit card.(which I did not get a receipt for). At the time, I was told that when the RAV came in and I did not want it, that I could get my deposit back. Obviously, that was a bold face lie. When the RAV came in and I came to see it, I felt like I was forced... read more
Business response:
I am so sorry to hear you feel this way. I would like the opportunity to speak with you and see if there is more to this. We strive to have and give all our customers a 1st class experience. Someone from my office will be in contact with you.
Never do business their ever! Shady shady business! Their out to get every penny they can from you! Also it took me 4 months to get my paperwork to tag my car! Also got charge 2 times for warranty!
Frequently asked questions about Gregg Orr Toyota
How is Gregg Orr Toyota rated?
Gregg Orr Toyota has a 4 star rating with 1,559 reviews.
When is Gregg Orr Toyota open?
Gregg Orr Toyota is open now. It will close at 6:00 p.m.
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