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Greenway Kia of Hickory Hollow Service
- Automotive
- Antioch, TN
About this business
Location details
5406 Target Dr suite a, Antioch, TN, 37013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 5:30 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Please take the time to read this review before buying from them! We purchased a brand new 2025 Jeep Compass. After driving off the lot, I began noticing small things wrong with the car. When I start the car the parking break will randomly be set (doesn't do it everytime, but enough to be annoying), my A/C on the 2 highest settings makes a high pitch noise, the screen doesn't work properly (sometimes it flashes off and on continuously, sometimes it just goes black, sometimes the touchscreen doesn't work (I have video of this... read more
I took my 2020 *** **** to Kia of Bowie on Sept 4, 2025, for a check engine light (code P1C28, transmission-mounted electric oil pump). The repair is covered under ***s Powertrain Warranty, and *** ******* confirmed this with Claim #XXX6860.Even after *** of ******* contacted the service manager directly, he refused to do the work, forcing me to move my vehicle to another dealership. To make matters worse, Kia of Bowie cleared all diagnostic codes before releasing the car, erasing the evidence needed for repair. This shows p... read more
Poorly managed and the most unprofessional I had ever came across. Leased a car but have not received my financing account details and cannot setup payment. Kia ******* cannot find my account.Cannot get anyone on the phone at the dealership as they keep hanging up on me.This is as ridiculous as it gets.
Rashaud of Burlington Kia was so helpful! He made buying a new car less stressful and took his time to answer our questions and even respectfully gave us space when me and my husband needed to talk things out by ourselves, he was eager but not pushy, and I appreciated that. I highly recommend Rashaud !
I recently had my car at *** for repairs due to overheating. They had my car since March it is now September. Several times they sent me back home with my car and within 24 hours it started to overheat again. At first they were very courteous they helped me with a loaner car but I was kept having to spend ridiculous amounts of money for repairs that were not needed. Explain to them in the beginning that there was a *** warranty on my car for leaky head gasket. It was examined by another car company and it failed the test say... read more
terrible experience, i was looking at a 2018 kia optima and was scheduled for a test drive today 9/28 and they even called me to confirm i was coming and when we showed up up to the dealership said the car was sold last night on 9/27 and wasted time then we looked at another kia we were interested in and i was pre approved for and when i went in they said they couldn't get me into it and tried to offer me a higher loan for 18k-22k and tried to pressure me into a $500-700 car note then we asked if they could jump our car and ... read more
I recently visited the *** dealership and had the pleasure of working with Madhi. From the moment I walked in, his warm and welcoming energy made me feel at ease. He never rushed me into making a decision and took the time to understand what I was looking for. His patience and attentiveness stood out as he presented options that truly aligned with my needs. Madhis personable approach made the experience enjoyable, and I never felt pressured at any point. I tend to be indecisive, but his calm demeanor made me feel comfortable... read more
Total scam dealership. Posting wrong price when you went to the dealer adding more than $5k you cant avoid and take personal detail ssn and etc
Dear Better Business Bureau,I am writing to formally file a complaint against Nalley Kia regarding unresolved service issues with my 2015 Kia ********** July 25, 2025, I brought my vehicle in due to the traction control light, *** light, and brake lights illuminating on the dashboard. Nalley Kia performed two diagnostic tests and claimed the issues were repaired. However, the brake lights remained on even after service completion on August 2, 2025.On September 16, 2025, my husband returned the vehicle to Nalley Kia as the is... read more
Business response:
******, we sincerely apologize for the ongoing frustrations and repeated inconvenience you have experienced with the service of your 2015 **** We understand how stressful it must be to be without your vehicle for an extended period of time, especially when multiple visits and diagnostic tests have not resolved the original issue. We will be reaching out to you directly to provide clear updates, confirm next steps, and ensure accountability moving forward. We also want to apologize for any unreturned calls or miscommunication... read more
Frequently asked questions about Greenway Kia of Hickory Hollow Service
How is Greenway Kia of Hickory Hollow Service rated?
Greenway Kia of Hickory Hollow Service has a 3.8 star rating with 98 reviews.
When is Greenway Kia of Hickory Hollow Service open?
Greenway Kia of Hickory Hollow Service is closed now. It will open tomorrow at 7:00 a.m.
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